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<DIV><SPAN class=856390114-19122006><FONT face=Arial
size=2>hello,</FONT></SPAN></DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial size=2>i try to build a IVR
for our company my problem is that the dtmf tones are not recognized by the
phones i tried several phones.</FONT></SPAN></DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial size=2>BUT when i call the
voicemail i can navigate with all phones through the menu. I use *
1.2</FONT></SPAN></DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial size=2>here is the
context:</FONT></SPAN></DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial size=2>[ivr]<BR>exten =>
s,1,Answer<BR>exten => s,2,SetMusicOnHold(default)<BR>exten =>
s,3,DigitTimeout,5<BR>exten => s,4,ResponseTimeout,10<BR>;SAI menu - 1 for
Sales, 2 for Support<BR>exten => s,5,Background(say-menu1)<BR>exten =>
s,6,Background(say-menu2)</FONT></SPAN></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial size=2>; Sales<BR>exten
=> 1,1,SetGlobalVar(ACCOUNTCODE=${callerid})<BR>exten =>
1,2,SetVar(callerid=${callerid})<BR>exten =>
1,3,Background(sai-welcome-sales)<BR>exten =>
1,4,Queue(sales)</FONT></SPAN></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial size=2>; Tech
Support<BR>exten => 2,1,SetGlobalVar(ACCOUNTCODE=${callerid})<BR>exten =>
2,2,SetVar(callerid=${callerid})<BR>exten =>
2,3,Background(sai-welcome-support)<BR>exten =>
2,4,Queue(support)</FONT></SPAN></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial size=2>; # =hangup<BR>exten
=> #,1,Playback(thank-you-for-calling)<BR>exten =>
#,2,Hangup</FONT></SPAN></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial size=2>exten =>
t,1,Goto(#,1) ; If they take too
long, give up<BR>exten => i,1,Playback(invalid) ; "That's not valid, try
again"</FONT></SPAN></DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial size=2>Somebody can give me
a hint plz.</FONT></SPAN></DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=856390114-19122006><FONT face=Arial size=2>regards
rene</FONT></SPAN></DIV></BODY></HTML>