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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Yikes! Thanks for that disturbing info.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Andrew Joakimsen<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, December 15, 2006
10:23 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Asterisk Users Mailing List -
Non-Commercial Discussion<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-users] Good
Commercial Grade Service Provider?</span></font><o:p></o:p></p>
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12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>VoicePulse is the
absolute worst. You can get additional channels for $25/month but that includes
no usage whatsoever. That's almost double what the same capacity WITH MINUTES
on a PRI port costs!<br>
<br>
Any decent provider will be able to give you an unlimited number of channels
because you are paying for the usage. If you are paying per channel I would
expect some sort of included usage. For example one of our PRI provider's
offering boils down to about $12/channel, unlimited regional calling (more than
Bell's "local calling area") and some 200 minutes of LD calling extra
DID cost less than a quarter each, compare that to voicepulse charging you
$25/month for jack shit $11/month per DID but no additional usage. You can get
20 DID with them on one account and you get 4 calls at a time your cost is
$220/month. you can open however 20 different accounts with one number on each,
you pay the SAME $220/month however you get 80 calls at the same time! If you
wanted the same arrangement on a single voicepulse account it would cost
$620/month <br>
<br>
However don't do that, with a single account VoicePulse will charge you RANDOM
amounts to your credit card, even if they say they will ONLY charge your card
in $25 increments, I've asked them countless times to charge other amounts and
they say NO impossible, billing system limitation, yada yada but when it comes
down to it they can do and will charge your card for a random amount. <br>
<br>
And you cannot port any telephone number away from them, they have instructed
their carrier (Broadview) to not allow any sort of LNP out request.<br>
<br>
Also any time there is an issue they blame you. And aulthough they sell a
"VoicePulse Connect! for Asterisk" service where "Asterisk"
is a LINUX PROGRAM they insist you run a WINDOWS PROGRAM on the same machine
for troubleshooting, when you remind them you are running Windows they tell you
to run WINE when you remind them that even Digium recommends you do not run a
GUI on the same machine as Asterisk they start to ignore you. <br>
<br>
<br>
<o:p></o:p></span></font></p>
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<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 12/15/06, <b><span style='font-weight:bold'>Paul
Connolly</span></b> <<a href="mailto:asterisk@highergear.com">asterisk@highergear.com</a>>
wrote:</span></font></span><o:p></o:p></p>
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<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>We
currently have an Asterisk system with a PRI and 6 POTs lines for backup.
We are looking to add service such as Voicepulse Connect as an extra level of
redundancy and a cost saving alternative to PRI calls. VP Connect only
allows 4 simultaneous calls; we are looking for 4 to 5 times that to support
our call center. Also, in looking through the archives, it seems like VP
has had their share of outages and problems. Can anyone suggest a good
commercial grade package/provider?</span></font><o:p></o:p></p>
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<o:p></o:p></span></font></p>
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