VoicePulse is the absolute worst. You can get additional channels for $25/month but that includes no usage whatsoever. That's almost double what the same capacity WITH MINUTES on a PRI port costs!<br><br>Any decent provider will be able to give you an unlimited number of channels because you are paying for the usage. If you are paying per channel I would expect some sort of included usage. For example one of our PRI provider's offering boils down to about $12/channel, unlimited regional calling (more than Bell's "local calling area") and some 200 minutes of LD calling extra DID cost less than a quarter each, compare that to voicepulse charging you $25/month for jack shit $11/month per DID but no additional usage. You can get 20 DID with them on one account and you get 4 calls at a time your cost is $220/month. you can open however 20 different accounts with one number on each, you pay the SAME $220/month however you get 80 calls at the same time! If you wanted the same arrangement on a single voicepulse account it would cost $620/month
<br><br>However don't do that, with a single account VoicePulse will charge you RANDOM amounts to your credit card, even if they say they will ONLY charge your card in $25 increments, I've asked them countless times to charge other amounts and they say NO impossible, billing system limitation, yada yada but when it comes down to it they can do and will charge your card for a random amount.
<br><br>And you cannot port any telephone number away from them, they have instructed their carrier (Broadview) to not allow any sort of LNP out request.<br><br>Also any time there is an issue they blame you. And aulthough they sell a "VoicePulse Connect! for Asterisk" service where "Asterisk" is a LINUX PROGRAM they insist you run a WINDOWS PROGRAM on the same machine for troubleshooting, when you remind them you are running Windows they tell you to run WINE when you remind them that even Digium recommends you do not run a GUI on the same machine as Asterisk they start to ignore you.
<br><br><br><br><div><span class="gmail_quote">On 12/15/06, <b class="gmail_sendername">Paul Connolly</b> <<a href="mailto:asterisk@highergear.com">asterisk@highergear.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">We currently have an Asterisk system with a PRI and 6 POTs
lines for backup. We are looking to add service such as Voicepulse
Connect as an extra level of redundancy and a cost saving alternative to PRI
calls. VP Connect only allows 4 simultaneous calls; we are looking for 4
to 5 times that to support our call center. Also, in looking through the
archives, it seems like VP has had their share of outages and problems.
Can anyone suggest a good commercial grade package/provider?</span></font></p>
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