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<DIV>You really need 2 packet traces from the "outside and "inside" side of the router showing the TCP process between the phone and the server. Is the connection even getting opened, is there an FTP error code?</DIV>
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<DIV>Post traces of TCP and we can look what happening</DIV>
<BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid">-------------- Original message -------------- <BR>From: "Curt Shaffer" <cshaffer@gmail.com> <BR>
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<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">If you want that is fine. But as I mentioned when I put the phone on the same subnet as the ftp server with no NAT it works like a charm. Is there something in the config that deals with NAT traversal with regards to how it is provisioned?<o:p></o:p></SPAN></FONT></P>
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<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] <B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Russ Beaupre<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Monday, November 06, 2006 8:26 PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:PersonName w:st="on">Asterisk Users Mailing List - Non-Commercial Discussion</st1:PersonName><BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE: [asterisk-users] Polycom autoprovision behind a NAT</SPAN></FONT><o:p></o:p></P></DIV>
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<P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">I if you like, I can take a config file(s) and put up over here as a test. Our ftp is working. It might be informative.<BR> <o:p></o:p></SPAN></FONT></P></DIV>
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<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original Message-----<BR>From: "Curt Shaffer" <cshaffer@gmail.com><BR>To: "'<st1:PersonName w:st="on">Asterisk Users Mailing List - Non-Commercial Discussion</st1:PersonName>'" <asterisk-users@lists.digium.com><BR>Date: Mon, 6 Nov 2006 20:17:07 -0600<BR>Subject: RE: [asterisk-users] Polycom autoprovision behind a NAT<o:p></o:p></SPAN></FONT></P>
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<P class=MsoNormal style="MARGIN-BOTTOM: 1.8pt; MARGIN-LEFT: 0in; MARGIN-RIGHT: 0in; mso-margin-top-alt: 1.8pt"><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">To be honest I don’t know for sure. I am using VSFTPD. I have never needed to set this with setups I have used it before and there is nothing in the config that says passive. So I’m guessing that its not. After you asked this I have googled passive FTP and it seems to be on the money as to what is going on so I will try passive and see if that helps. Thanks!<?xml:namespace prefix = u1 /><u1:p></u1:p></SPAN></FONT><o:p></o:p></P></DIV>
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<P class=MsoNormal style="MARGIN-BOTTOM: 1.8pt; MARGIN-LEFT: 0in; MARGIN-RIGHT: 0in; mso-margin-top-alt: 1.8pt"><B><FONT face=Tahoma size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] <B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Russ Beaupre<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Monday, November 06, 2006 7:45 PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> <st1:personname u2:st="on"><st1:PersonName w:st="on">Asterisk Users Mailing List - Non-Commercial Discussion</st1:PersonName></st1:personname><BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [asterisk-users] Polycom autoprovision behind a NAT</SPAN></FONT><u1:p></u1:p><o:p></o:p></P></DIV>
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<P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">I can confirm that the linksys routers cause ftp problems. Is your FTP server set to use pasive mode? <u1:p></u1:p><o:p></o:p></SPAN></FONT></P></DIV>
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<P class=MsoNormal style="MARGIN-BOTTOM: 1.8pt; MARGIN-LEFT: 0in; MARGIN-RIGHT: 0in; mso-margin-top-alt: 1.8pt"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-rb<BR> <u1:p></u1:p></SPAN></FONT><o:p></o:p></P></DIV>
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<P class=MsoNormal style="MARGIN-BOTTOM: 1.8pt; MARGIN-LEFT: 0in; MARGIN-RIGHT: 0in; mso-margin-top-alt: 1.8pt"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><u1:p> </u1:p></SPAN></FONT><o:p></o:p></P></BLOCKQUOTE>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt; MARGIN-LEFT: 0in; MARGIN-RIGHT: 0in; mso-margin-top-alt: 1.8pt"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original Message-----<BR>From: "Curt Shaffer" <cshaffer@gmail.com><BR>To: "'<st1:personname u2:st="on"><st1:PersonName w:st="on">Asterisk Users Mailing List - Non-Commercial Discussion</st1:PersonName></st1:personname>'" <asterisk-users@lists.digium.com><BR>Date: Mon, 6 Nov 2006 19:19:48 -0600<BR>Subject: [asterisk-users] Polycom autoprovision behind a NAT<u1:p></u1:p></SPAN></FONT><o:p></o:p></P>
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<P class=MsoNormal style="MARGIN-BOTTOM: 1.8pt; MARGIN-LEFT: 0in; MARGIN-RIGHT: 0in; mso-margin-top-alt: 1.8pt"><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I am having an issue with doing FTP auto provisioning of Polycom 501’s when they are behind a NAT. If I put the phone on the same subnet as the provision server it loads the configs and changes fine but as soon as I put in behind a NAT it comes up with cannot contact boot server. I have tried behind and replicated this behind a PIX 501, a Linksys SOHO router and a Motorolla SOHO router. <?xml:namespace prefix = u3 /><u3:p></u3:p></SPAN></FONT><u1:p></u1:p><o:p></o:p></P></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 1.8pt; MARGIN-LEFT: 0in; MARGIN-RIGHT: 0in; mso-margin-top-alt: 1.8pt"><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><u3:p> </u3:p> </SPAN></FONT><u1:p></u1:p><o:p></o:p></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 1.8pt; MARGIN-LEFT: 0in; MARGIN-RIGHT: 0in; mso-margin-top-alt: 1.8pt"><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Any ideas?<u3:p></u3:p></SPAN></FONT><u1:p></u1:p><o:p></o:p></P>
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<P class=MsoNormal style="MARGIN-BOTTOM: 1.8pt; MARGIN-LEFT: 0in; MARGIN-RIGHT: 0in; mso-margin-top-alt: 1.8pt"><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Curt<u3:p></u3:p></SPAN></FONT><u1:p></u1:p><o:p></o:p></P></DIV></BLOCKQUOTE></body></html>