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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have been struggling over central provisioning for quite
some time. I have eagerly watched each post with like problems but have yet to
find a reliable answer. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have a Polycom 501 and I am trying to provision from an
FTP server, and just to take any routing out of the issue it is on the same
subnet. I am running the 2.0.1.0291 firmware and 3.2.2 bootrom. I set the IP
info on the phone and point it at the ftp server. It successfully loaded the
new firmware and bootrom but will not provision. Every time it gives me Config
file error: The error is 0x0 after the page that says Processing Configuration
This may take a minute.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Here is my ftp log:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Mon Oct 23 11:53:18 2006 1 x.x.x.x 339
/home/pcom/0004f2027255.cfg b _ o<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>r pcom ftp 0 * c<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Mon Oct 23 11:53:19 2006 1 x.x.x.x 10240 /home/pcom/sip.ld b
_ o r pcom f<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>tp 0 * i<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Mon Oct 23 11:53:19 2006 1 x.x.x.x 0
/home/pcom/x102\x102.cfg b _ o r pco<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>m ftp 0 * i<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Mon Oct 23 11:53:27 2006 6 x.x.x.x 121872 /home/pcom/sip.cfg
b _ o r pcom<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> ftp 0 * c<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Mon Oct 23 11:54:07 2006 1 x.x.x.x 9638
/home/pcom/x102/0004f2027255-boot<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>.log b _ i r pcom ftp 0 * c<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Here is the boot log:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>|---------- Initial log entry ----------<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|so |4|00|+++ Note that bootrom log times are in
GMT +++<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|hw |4|00|Initial log entry.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|wdog |4|00|Initial log entry<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|cfg |4|00|Initial log entry<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|copy |3|00|Initial log entry<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|cdp |4|00|Initial log entry<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|cdp |5|00|CDP is DISABLED.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|cdp |5|00|802.1Q/VLAN tagging is DISABLED.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|so |3|00|Platform: Model=SoundPoint IP 501,
Assembly=2345-11500-040 Rev=A<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|so |3|00|Platform: Board=2345-11500-040 A<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|so |3|00|Platform: MAC=0004f2027255,
IP=172.16.27.10, Subnet Mask=255.255.255.224<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|so |3|00|Platform: BootBlock=2.5.0 (11500_040)
06-Nov-04 08:08<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|so |3|00|Application, main: Label=BOOT,
Version=3.2.2.0019 24-Aug-06 18:05<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|so |3|00|Application, main: P/N=3150-11069-322<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|app1 |4|00|Initial log entry.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|app1 |3|00|DNS resolver servers are 'x.x.x.x' x.x.x.x'<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|app1 |3|00|DNS resolver search domain is ''<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201556|app1 |3|00|Bootline: eim(0,0)bootHost:flash
e=172.16.27.10:ffffffe0 h=172.16.27.6 g=172.16.27.1 u=pcom pw=**** tn=CircaIP<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201827|app1 |3|00|Time has been set from x.x.x.x (x.x.x.x).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201827|so |3|00|Link status is Net up Speed 100 full
Duplex, PC up Speed 100 full Duplex.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201833|cfg |3|00|Beginning to provision phone<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201833|copy |3|00|'ftp://pcom:****@172.16.27.6/bootrom.ld'
from '172.16.27.6'<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201903|cfg |3|00|Image bootrom.ld has not changed<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201903|copy |3|00|Download of 'bootrom.ld' succeeded on
attempt 1 (addr 1 of 1)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201903|cfg |3|00|Downloaded bootROM is identical to Current
version 3.2.2<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201903|copy
|3|00|'ftp://pcom:****@172.16.27.6/0004f2027255.cfg' from '172.16.27.6'<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201939|copy |3|00|Download of '0004f2027255.cfg'
succeeded on attempt 1 (addr 1 of 1)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023201939|copy |3|00|'ftp://pcom:****@172.16.27.6/sip.ld' from
'172.16.27.6'<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023202009|cfg |3|00|Image sip.ld has not changed<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023202009|copy |3|00|Download of 'sip.ld' succeeded on
attempt 1 (addr 1 of 1)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023202009|cfg |3|00|Downloaded application image is
identical to current version<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023202009|cfg |3|00|Phone successfully provisioned<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023202041|app1 |4|00|Loaded application sip.ld
successfully, errors 0x0.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1023202041|app1 |6|00|Uploading boot log, time is MON OCT 23
20:20:42 2006<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>And it repeats this every time. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I can provide the sip.cfg and <mac>.cfg on request. I
don’t want to run out of space for the post.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Please help! It really can’t be this hard.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Curt<o:p></o:p></span></font></p>
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