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<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-indent:35.4pt'><font size=2
face="Times New Roman"><span lang=EN-CA style='font-size:10.0pt'>I’m sure
some else has been facing this problem. I want to record all the call coming in
my queue. I want this format: YYYYMMDD-HHMMSS-AgentID-CallerId - UniqueID. I’m
using the monitor feature inside the queue.conf. I can’t use the
agents.conf monitor features because I’m using dynamic agent
(addqueuemember)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span lang=EN-CA
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span lang=EN-CA
style='font-size:10.0pt'> The problem I’m facing is that I
can change the filename before the call enters the queue but at this step, I
don’t know which agent will get the call.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span lang=EN-CA
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span lang=EN-CA
style='font-size:10.0pt'>Curent dialplan :<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span lang=EN-CA
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face="Courier New"><span
lang=EN-CA style='font-size:7.0pt;font-family:"Courier New"'>exten =>
s,n,Set(MONITOR_FILENAME=/var/spool/asterisk/monitor/${TIMESTAMP:0:4}/${TIMESTAMP:4:2}/${TIMESTAMP}-${CALLERIDNUM}-${UNIQUEID})<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=1 face="Courier New"><span
lang=EN-CA style='font-size:7.0pt;font-family:"Courier New"'>exten =>
s,n,Playback(recording)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="Courier New"><span style='font-size:7.0pt;
font-family:"Courier New"'>exten => s,n,Queue(myJavaClub,t,,,300)</span></font><font
size=2><span lang=EN-CA style='font-size:10.0pt'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span lang=EN-CA
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span lang=EN-CA
style='font-size:10.0pt'>Anyone could help?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span lang=EN-CA
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span lang=EN-CA
style='font-size:10.0pt'>David<o:p></o:p></span></font></p>
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