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<DIV dir=ltr align=left><SPAN class=637530116-17102006><FONT face=Arial
color=#0000ff size=2>Cory,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=637530116-17102006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=637530116-17102006><FONT face=Arial
color=#0000ff size=2>You may wish to search the archives of this list (and more
appropriately the commercial list).</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=637530116-17102006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=637530116-17102006><FONT face=Arial
color=#0000ff size=2>There seem to be a number of open support issues, lack of
follow-through, and unprofessional behavior on the part of VoIPSupply
support. It's always hard to separate fact from fiction on internet lists,
but the number and nature of comments would certainly cause concern on the part
of a potential customer. You now have contact info for dissatisfied
customers - the best testament would be for them to post successful resolution
to their issues (not an announcement from VoIPSupply that you're
back).</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=637530116-17102006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=637530116-17102006><FONT face=Arial
color=#0000ff size=2>Good luck,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=637530116-17102006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=637530116-17102006><FONT face=Arial
color=#0000ff size=2>MD</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <B>On Behalf Of </B>Cory
Andrews<BR><B>Sent:</B> Tuesday, October 17, 2006 10:40 AM<BR><B>To:</B>
'Asterisk Users Mailing List - Non-Commercial Discussion'<BR><B>Subject:</B> RE:
[asterisk-users] VoipSupply? [Semi-Urgent]<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><FONT size=2>
<P>VoIPSupply operations are completely back online as of this morning. Grid
power and carrier services have been restored to our area. My apologies to any
customers who were inconvenienced in the last several days. We experienced an
odd weather event with results quite similar to the aftermath of a
hurricane.</P>
<P>If anyone reading this has unresolved customer service issues which need
immediate assistance, feel free to contact me directly and I will gladly
intervene on your behalf.</P>
<P>Regards,</P></FONT></DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2>Cory Andrews</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Executive Vice President</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>++++++++++++++++++</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>VoIPSupply.com</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>PBXSelect.com</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>++++++++++++++++++</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>454 Sonwil Drive</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Buffalo, NY 14225</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>voice direct -
716.250.3402</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>fax - 716.630.1548</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>e - <A
href="mailto:Cory@VoIPSupply.com">Cory@VoIPSupply.com</A></FONT></DIV>
<DIV align=left><FONT face=Arial size=2>m - 716.907.4059</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>aim - B2Cory</FONT></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <B>On Behalf Of </B>Lacy Moore
- Aspendora<BR><B>Sent:</B> Monday, October 16, 2006 10:45 PM<BR><B>To:</B>
Asterisk Users Mailing List - Non-Commercial Discussion<BR><B>Subject:</B> Re:
[asterisk-users] VoipSupply? [Semi-Urgent]<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid"><BR>Why
don't you want to speak to the janitor at this point? Where does<BR>tech
support come in?</BLOCKQUOTE>
<DIV> </DIV>
<DIV>I think the janitor is a lot more knowledgeable than most tech support
departments these days. Maybe we should think about asking for the
janitor.</DIV><BR> </DIV></BODY></HTML>