<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">Dean,<DIV><BR class="khtml-block-placeholder"></DIV><DIV>Tough call ... I haven't played with an IP 500 in a long time now and all that I know is Polycom officially doesn't support them.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>I'm sure the 2.0.1 firmware wasn't designed to ever work with bootroms 2.xx. I'm sure the problem lies with either the phone not supporting it or the bootrom not accepting the firmware, but I'd be very weary of upgrading an IP 500 to a 3.xx bootrom.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Maybe someone else has better experience with this that has some of the older phones.</DIV><DIV><BR><DIV> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">Jessee Holmes</FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">Atacomm / Ataractic Corporation</FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">www.atacomm.com</FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">V: 1-877-700-VOIP</FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica"><A href="mailto:jholmes@atacomm.com">jholmes@atacomm.com</A></FONT></P><P style="margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px"><BR></P><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">Looking for voice over IP products? Visit our VoIP store at <A href="http://voipstore.atacomm.com">http://voipstore.atacomm.com</A>/</FONT></P><BR class="Apple-interchange-newline"></SPAN> </DIV><BR><DIV><DIV>On Oct 11, 2006, at 10:29 AM, Dean Collins wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><O:SMARTTAGTYPE namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PersonName"> <DIV class="Section1"><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy">Hi Jesse,<O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy">4 x ip500’s <O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy"><O:P> </O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy">I’ve held off upgrading the bootrom past 2.62 as I understand this is a one way trip to 3.01 and above.<O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy"><O:P> </O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy">As I’m a second hand hardware user I don’t have access to Polycom’s direct firmware and have been upgrading from freedomphone.net <O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy"><O:P> </O:P></SPAN></FONT></P> <DIV><P class="MsoNormal"><FONT size="3" color="navy" face="Times New Roman"><SPAN style="font-size:12.0pt;color:navy"> <O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy">Cheers,</SPAN></FONT><FONT color="navy"><SPAN style="color:navy"><O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="3" color="navy" face="Times New Roman"><SPAN style="font-size:12.0pt;color:navy"> <O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="2" color="navy" face="Arial"><SPAN style="font-size: 10.0pt;font-family:Arial;color:navy">Dean</SPAN></FONT><FONT color="navy"><SPAN style="color:navy"><O:P></O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="3" color="navy" face="Times New Roman"><SPAN style="font-size:12.0pt;color:navy"> </SPAN></FONT><O:P></O:P></P> </DIV> <DIV style="border:none;border-left:solid blue 1.5pt;padding:0cm 0cm 0cm 4.0pt"> <DIV> <DIV class="MsoNormal" align="center" style="text-align:center"><FONT size="3" face="Times New Roman"><SPAN style="font-size:12.0pt"> <HR size="2" width="100%" align="center" tabindex="-1"> </SPAN></FONT></DIV><P class="MsoNormal"><B><FONT size="2" face="Tahoma"><SPAN style="font-size:10.0pt; font-family:Tahoma;font-weight:bold">From:</SPAN></FONT></B><FONT size="2" face="Tahoma"><SPAN style="font-size:10.0pt;font-family:Tahoma"> asterisk-users-bounces@lists.digium.com [<A href="mailto:asterisk-users-bounces@lists.digium.com">mailto:asterisk-users-bounces@lists.digium.com</A>] <B><SPAN style="font-weight: bold">On Behalf Of </SPAN></B>Jessee J Holmes<BR> <B><SPAN style="font-weight:bold">Sent:</SPAN></B> Wednesday, 11 October 2006 10:17 AM<BR> <B><SPAN style="font-weight:bold">To:</SPAN></B> <ST1:PERSONNAME w:st="on">Asterisk Users Mailing List - Non-Commercial Discussion</ST1:PERSONNAME><BR> <B><SPAN style="font-weight:bold">Subject:</SPAN></B> Re: [asterisk-users] RE: Welcome to the "asterisk-users" mailing list</SPAN></FONT><O:P></O:P></P> </DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Dean,<O:P></O:P></SPAN></FONT></P> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Try obtaining the latest bootrom again, should be 3.2.2, we've seen this happen before for various odd reasons and Polycom's recommended fix is get the "non-engineering version" of the bootrom (don't ask please, just do it).<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">So download the bootrom again and attempt it once more, while you're at it, be safe and get the 2.0.1 firmware again as well. Let me know if this fixes you're problem. By the way, are you using IP 500's? or 501's? 500's may not take, I think we had that discussion in this list before.<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> <DIV><SPAN style="border-spacing: 0px 0px;text-align:auto;-khtml-text-decorations-in-effect: none; -apple-text-size-adjust: auto;orphans: 2;widows: 2;word-spacing:0px"><DIV style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">Jessee Holmes<O:P></O:P></SPAN></FONT></DIV><DIV style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">Atacomm / Ataractic Corporation<O:P></O:P></SPAN></FONT></DIV><DIV style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">www.atacomm.com<O:P></O:P></SPAN></FONT></DIV><DIV style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">V: 1-877-700-VOIP<O:P></O:P></SPAN></FONT></DIV><DIV style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black"><A href="mailto:jholmes@atacomm.com">jholmes@atacomm.com</A><O:P></O:P></SPAN></FONT></DIV><DIV style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; min-height: 14px; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica; color:black"><O:P> </O:P></SPAN></FONT></DIV><DIV style="margin-top: 0cm; margin-right: 0cm; margin-left: 0cm; margin-bottom: 0.0001pt; "><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black">Looking for voice over IP products? Visit our VoIP store at <A href="http://voipstore.atacomm.com">http://voipstore.atacomm.com</A>/<O:P></O:P></SPAN></FONT></DIV><P class="MsoNormal"><FONT size="1" color="black" face="Helvetica"><SPAN style="font-size:9.0pt;font-family:Helvetica;color:black"><BR> <BR> </SPAN></FONT><O:P></O:P></P> </SPAN></DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> <DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">On Oct 10, 2006, at 7:10 PM, <ST1:PERSONNAME w:st="on">Dean Collins</ST1:PERSONNAME> wrote:<O:P></O:P></SPAN></FONT></P> </DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><BR> <BR> <O:P></O:P></SPAN></FONT></P> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">I've had problems loading 2.01 onto 2 of my 4 polycom 500's<O:P></O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">2 work great no probs, 2 I cant get it to upload without failing.<O:P></O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Cheers,<O:P></O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Dean<O:P></O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <BLOCKQUOTE style="margin-top:5.0pt;margin-bottom:5.0pt" type="cite"> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">-----Original Message-----<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">From: <A href="mailto:asterisk-users-bounces@lists.digium.com">asterisk-users-bounces@lists.digium.com</A> [<A href="mailto:asterisk-users-">mailto:asterisk-users-</A><O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><A href="mailto:bounces@lists.digium.com">bounces@lists.digium.com</A>] On Behalf Of Eric "ManxPower" Wieling<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Sent: Tuesday, 10 October 2006 5:56 PM<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">To: <ST1:PERSONNAME w:st="on">Asterisk Users Mailing List - Non-Commercial Discussion</ST1:PERSONNAME><O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">Subject: Re: [asterisk-users] RE: Welcome to the "asterisk-users"<O:P></O:P></SPAN></FONT></P> </DIV> </BLOCKQUOTE> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">mailing<O:P></O:P></SPAN></FONT></P> </DIV> <BLOCKQUOTE style="margin-top:5.0pt;margin-bottom:5.0pt" type="cite"> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">list<O:P></O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">What I don't understand is why people MUST use the 2.0.x firmware.<O:P></O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> </BLOCKQUOTE> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">_______________________________________________<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">--Bandwidth and Colocation provided by Easynews.com --<O:P></O:P></SPAN></FONT></P> </DIV> <DIV style="min-height: 14px"><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">asterisk-users mailing list<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt">To UNSUBSCRIBE or update options visit:<O:P></O:P></SPAN></FONT></P> </DIV> <DIV><P class="MsoNormal"><SPAN class="apple-converted-space"><FONT size="3" face="Times New Roman"><SPAN style="font-size:12.0pt"> </SPAN></FONT></SPAN><A href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</A><O:P></O:P></P> </DIV> </DIV><P class="MsoNormal"><FONT size="3" face="Times New Roman"><SPAN style="font-size: 12.0pt"><O:P> </O:P></SPAN></FONT></P> </DIV> </DIV> </DIV> </O:SMARTTAGTYPE><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">--Bandwidth and Colocation provided by Easynews.com --</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">asterisk-users mailing list</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">To UNSUBSCRIBE or update options visit:</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-converted-space"> </SPAN><A href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</A></DIV> </BLOCKQUOTE></DIV><BR></DIV></BODY></HTML>