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Yes, you can easily use asterisk for a call center, start looking here
<a class="moz-txt-link-freetext" href="http://www.voip-info.org/wiki/view/Asterisk+call+queues">http://www.voip-info.org/wiki/view/Asterisk+call+queues</a><br>
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M<br>
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Imed Imed wrote:
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<div>Hi, </div>
<div>I'm a novice in asterisk.</div>
<div>I'm just want to know if we can develop a Call centre
application on an asterisk ? </div>
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