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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Check the handset cords. They can get loose
and cause this exact issue.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Bill<o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Paul Dugas<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, September 28, 2006
10:32 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Asterisk Users Mailing List -
Non-Commercial Discussion<br>
<b><span style='font-weight:bold'>Subject:</span></b> [asterisk-users] Polycom
501 One-way Audio</span></font><o:p></o:p></p>
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12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I have a site running an up-to-date version of Asterisk from the 1.2
trunk. We have a dozen Polycom 501 units and one of them (none of the
others) is having recurring one-way-audio problems. As Murphy's Law
dictates, it's the bosses phone!<br>
<br>
The user gets a few calls a day where the caller can hear her fine but she
hears dead silence. It happens when she calls out sometimes too.
Even internal voicemail and extension-to-extension calls are affected. I
just called her three times from another extension; the first two were
affected, the third got through. None of the other units seem to have the
problem. They're all running the same firmware and are loading central
configs that are identical except for line-button text and registration info.<br>
<br>
I've been running * with lots of debug/verbose logging enabled and have yet to
see it complain about anything when she reports the problem. I'm about to
replace her phone with a spare to see if that fixes it. Wondering if
anyone has seen something like this and might be able to tell me what to look
for as a potential cause.<br>
<br>
TIA,<br>
<br>
Paul<o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=4 color="#333399" face="Times New Roman"><span
style='font-size:13.5pt;color:#333399;font-weight:bold'>Paul Dugas</span></font></b><br>
<i><font color="#333399"><span style='color:#333399;font-style:italic'>Computer
Engineer</span></font></i> <o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=4 face="Times New Roman"><span
style='font-size:13.5pt;font-weight:bold'>Dugas Enterprises, LLC</span></font></b><br>
<font size=4><span style='font-size:13.5pt'>522 Black Canyon Park</span></font><br>
<st1:place w:st="on"><st1:City w:st="on"><font size=4><span style='font-size:
13.5pt'>Canton</span></font></st1:City><font size=4><span
style='font-size:13.5pt'>, <st1:State w:st="on">GA</st1:State> <st1:PostalCode
w:st="on">30114</st1:PostalCode></span></font></st1:place> <o:p></o:p></p>
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<p class=MsoNormal align=right style='text-align:right'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>phone: <o:p></o:p></span></font></p>
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<p class=MsoNormal><tt><font size=2 face="Courier New"><span
style='font-size:10.0pt'>404.932.1355</span></font></tt> <o:p></o:p></p>
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<p class=MsoNormal align=right style='text-align:right'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>fax: <o:p></o:p></span></font></p>
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<p class=MsoNormal><tt><font size=2 face="Courier New"><span
style='font-size:10.0pt'>866.751.6494</span></font></tt> <o:p></o:p></p>
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<p class=MsoNormal align=center style='text-align:center'><tt><font size=2
face="Courier New"><span style='font-size:10.0pt'><a
href="mailto:paul@dugas.cc">paul@dugas.cc</a></span></font></tt> <o:p></o:p></p>
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<p class=MsoNormal align=center style='text-align:center'><tt><font size=2
face="Courier New"><span style='font-size:10.0pt'><a
href="http://dugasenterprises.com/">http://DugasEnterprises.com</a></span></font></tt>
<o:p></o:p></p>
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</span></font><i><font size=1><span style='font-size:7.5pt;font-style:italic'>This
e-mail and any attachments are confidential. If you receive this message in
error or are not the intended recipient, you should not retain, distribute,
disclose or use any of this information and you should destroy the e-mail
and any attachments or copies. </span></font></i><o:p></o:p></p>
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