<div>Good information.</div> <div>We use mostly analog phones and some of our extensions are soft phones.</div> <div> </div> <div>One question I still have:</div> <div> </div> <div>When I use flash, I hear the "TRANSFER" prompt and if I dial an extension the call goes direct without a chance for me to talk to the guy on the other side.</div> <div> </div> <div>Can it be that I need to include something else in my dial plan?</div> <div>Flash doesn't seem to work with our analog phones.</div> <div> </div> <div>Thanks a lot.<BR><BR><B><I>Andrew Joakimsen <joakimsen@gmail.com></I></B> wrote:</div> <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid">What sort of handset/ata are you using? On the IP phones it should all<BR>be in the menus. On the ATAs we use blind transfer would be <FLASH><BR>and dial the numbe to transfer too, then hang up. Attened transfer is<BR>the same thing, except you wait
for the other party to answer then<BR>hang up, the call is connected.<BR><BR>Call park would be the same thing. <FLASH>700 [seven zero one]<BR>hangup. Then dial 701 to get the call back, you need include =><BR>parkedcalls in the correct place of your extensions.conf<BR><BR>On 9/15/06, Elpidio Ramos <ELPIDIO@RAMOSOFT.COM>wrote:<BR>><BR>> Can anyone help me with information on how to implement or use the Attended<BR>> transfer and parking calls?<BR>><BR>> I have tried the extension 700 getting a number for the parked call but I<BR>> was never been able to retrieve the call (don't know how) by dialing the<BR>> indicated extension number.<BR>><BR>> Also, we need to learn how to transfer a call by talking first to the<BR>> extension before actually transfering the call (I assume this is called<BR>> attended transfer?).<BR>><BR>> Any help will be highly appreciated.<BR>><BR>><BR>> Elpidio<BR>>
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