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<DIV><FONT face=Arial size=2>I have this line in my queues.conf:</FONT></DIV>
<DIV><FONT face=Arial size=2>announce= support-department</FONT></DIV>
<DIV><FONT face=Arial size=2>and I have an recording file
support-department-recording.wav file.</FONT></DIV>
<DIV><FONT face=Arial size=2>Can anybody tell me how to setup support-department
so it play the .wav file when agent pickup the phone? Where should I define
support-department so asterisk will play support-department-recording.wav? Is
this in musiconhold.conf?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>gc</FONT></DIV>
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