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<DIV><FONT face=Arial size=2>You get what you pay for in life....</FONT></DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=asteriskusers@gmail.com href="mailto:asteriskusers@gmail.com">dorn
hetzel</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=asterisk-users@lists.digium.com
href="mailto:asterisk-users@lists.digium.com">Asterisk Users Mailing List -
Non-Commercial Discussion</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, August 10, 2006 12:11
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [asterisk-users] Warning -
Voiplink.com doesn't deliver - stuckin a hole</DIV>
<DIV><BR></DIV>I have always had excellent service from Atacomm. Not
always the absolute lowest price, but they pretty much ship when they say they
will.<BR><BR>
<DIV><SPAN class=gmail_quote>On 8/10/06, <B class=gmail_sendername>Don Tasker
</B><<A href="mailto:dontaskers@yahoo.com">dontaskers@yahoo.com</A>>
wrote:</SPAN>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">Had
the same issue here as well, our company was in a <BR>dire need for some
digium cards due to an internal<BR>system failure. So we ordered some
replacements from<BR>voiplink for overnight delivery, we loved the
pricing<BR>they had on the website and even called to confirm <BR>they had
stock and could ship that very same day as<BR>well as confirm the
pricing.<BR><BR>After placing the order, our card was
charged<BR>immediately, and we thought all was well.<BR><BR>After several
failed attempts to contact them and <BR>products not arriving the next day
as promised, we<BR>were finally able to make contact with a rep
at<BR>voiplink a few days later and found that products<BR>still had not YET
shipped and that they were unable to<BR>fufil the order with pricing they
had listed on their <BR>website and confirmed verbally over the
phone.<BR><BR>We immediately demanded the order canceled. Since
we<BR>urgently needed the products, we decided to try<BR>finding a more
reliable vendor.<BR><BR>They claimed to be able to ship out the products
that <BR>night so as not to lose our order, but only if we paid<BR>almost
DOUBLE the price we both agreed upon AND<BR>accepted payment
for!!!<BR><BR>We can only conclude that this was a "bait and
switch"<BR>tactic meant to take advantage of our situation. <BR><BR>Either
way, we wanted the order cancelled and chose to<BR>go elsewhere. We
requested the amount refunded, but<BR>even that took over a WEEK!!<BR><BR>We
ended up going with Atacomm off of a referral for<BR>the products in hopes
they could fufil our needs on <BR>time. Being weary, I called them first and
confirmed<BR>they had them, which they told me they stocked in<BR>their very
own warehouse. We ordered the products and<BR>the very the next day had the
products in our hands <BR>without any hassle.<BR><BR>Additionaly, they even
had tracking to me that very<BR>day which ensured I was getting the
products.<BR><BR>Stay away from voiplink!<BR><BR>-Don<BR><BR>> From: Shaw
Terwilliger <<A href="mailto:sterwill@sourcegear.com">
sterwill@sourcegear.com</A>><BR>> Date: August 10, 2006 8:28:51 AM
CDT<BR>> To: Asterisk Users Mailing List - Non-Commercial<BR>Discussion
<<A
href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com
</A>><BR>> Subject: Re: [asterisk-users] Warning - <A
href="http://Voiplink.com">Voiplink.com</A><BR>doesn't deliver - stuck in a
hole<BR>> Reply-To: Asterisk Users Mailing List -<BR>Non-Commercial
Discussion<BR><<A
href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</A>><BR>><BR>>
Mr. Jones wrote:<BR>>> I have had the same experience with a
Grandstream<BR>order from them - 7<BR>>> days and no product.
<BR>>><BR>>> They even told me it was shipping Monday,
but<BR>couldn't produce a<BR>>> tracking number on
Tuesday.<BR>><BR>> I ordered a T1 card from them on July
17. No trace<BR>of it. I've sent <BR>> them four
e-mails, the last two asking them to<BR>simply cancel the order<BR>> and
give me a refund. The last e-mail<BR>"half-bounced" (I got
bounces<BR>> from some of the addresses the original recipient
<BR>address must have<BR>> forwarded to). I never got a single
response from<BR>them, and they still<BR>> have my money, and I still
have no card (or even a<BR>tracking number).<BR>><BR>> I'll initiate a
charge-back via my credit card <BR>company today--it's been<BR>> almost a
month!<BR>><BR>> Stay far away from <A
href="http://voiplink.com">voiplink.com</A>.<BR>><BR>> --<BR>> Shaw
Terwilliger <<A href="mailto:sterwill@sourcegear.com">
sterwill@sourcegear.com</A>><BR>> SourceGear LLC<BR>><BR>>
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