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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Bruce,<o:p></o:p></span></font></p>
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10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Good call on this one! I’ve found that
users can handle small changes if they are parallel with something they’re
already comfortable doing.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>-MC<o:p></o:p></span></font></p>
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10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Bruce Reeves<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, July 18, 2006 1:29
PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Asterisk
Users Mailing List - Non-Commercial Discussion</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-users]
emulating key system - pick up so and so on line1</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Bill,<br>
Our solution was to simply retrain the users to use call parking. The company
had used a key system for more then a decade and I thought the change would be
a tough one, but for the most part people have handled the change from
"Pickup line 1" to "Pickup 71". Not an exact fit I know,
but thought I would offer it since I was in your shoes and have found the
transition easier then expected. <br>
<br>
<br>
<o:p></o:p></span></font></p>
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<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 7/18/06, <b><span style='font-weight:bold'>Bill
Gibbs</span></b> <<a href="mailto:bgibbs@edurotech.com">bgibbs@edurotech.com</a>>
wrote:</span></font></span><o:p></o:p></p>
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<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Is
there anyway to use Polycom phones (601, 501s) to emulate a key system – where
you can have a "shared" lines that people can pick up instead of
using transfer? This would make it easier for users used to putting a
call on hold then telling another user "so and so is on line
2". I know "shared line appearances" could do it but
obviously that's not supported. Any other suggestions?</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Bill</span></font><o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
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<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br clear=all>
<br>
-- <br>
Bruce<br>
Nortex Networks <o:p></o:p></span></font></p>
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