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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I’m working on quantifying an
overall defect rate for both Digium and Sangoma products, based upon overall
number of units deployed over a 12 month period versus overall number of units
RMA replaced. I believe both products to have very low DOA rates, well below
acceptable industry standards for electronic components, but the data will tell
the story. More to come shortly.<o:p></o:p></span></font></p>
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10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Philippe Lindheimer<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, June 30, 2006 3:04
PM<br>
<b><span style='font-weight:bold'>To:</span></b>
asterisk-users@lists.digium.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [Asterisk-Users]
Digium Hardware Reliability</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Andrew,<br>
<br>
you seem to be assuming a lot. These were spread out across different parts of
the country (<st1:country-region w:st="on"><st1:place w:st="on">US</st1:place></st1:country-region>),
on projects I was involved with but deployed by more than compentent telco and
engineering colleagues of mine. And ... in the majority of the cases, they were
DOA (not a transient issue, noisy line or not). The warranty is there and
Digium or their resellers make good - but the delays in the project and the
lossed time are still real. Once working, they do seem to continue working
fine.<br>
<br>
So ... don't try to read too much into it. That is why I am very interested in
seeing what others are finding.<br>
<br>
p<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
From: Andrew Kohlsmith <akohlsmith-asterisk@benshaw.com><br>
To: asterisk-users@lists.digium.com<br>
Date: Fri, 30 Jun 2006 08:49:07 -0400<br>
Subject: Re: [Asterisk-Users] Digium Hardware Reliability<br>
<br>
On Friday 30 June 2006 02:24, Philippe Lindheimer wrote:<br>
> I would love to see some feedback on this as well. I've lost exact count<br>
> now, but think I've seen about 5-6 failures on their cards TDM400P and<br>
> TDM2400P cards, mostly FXO but in once case FXS. And I don't deal with
that<br>
<br>
Then put proper telco line protection in place! Good lord, it's blindingly <br>
obvious to me that you seem to be in a particularly harsh environment and <br>
that the protection on the FXO modules was not designed for the type of <br>
transient disturbances you're experiencing.<br>
<br>
-A.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
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