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<b><span style="FONT-FAMILY: Arial">Yes</span></b><span style="FONT-FAMILY: Arial"> we have been getting this error message "<b>'500 Internal Server' errors back from their Polycom IP-601 (normally IP address)</b>". Do not know why. Was able to regenerate the same issue some times, but not all the time. It is not consistent.
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<span style="FONT-FAMILY: Arial"> </span></p>
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<span style="FONT-FAMILY: Arial">Symptom:</span></p>
<p class="MsoBodyText" style="MARGIN: 0in 0in 0pt">If you have several phones online (10 extns) if for some reason all the phones start to sent the message because several people in the office are transferring and answering new calls and existing calls in a certain manor, after a while the Asterisk reboots, and if at that instance, if you have any lines on park or on hold, all those lines gets dropped, and then light gets stuck on the Polycom IP601 phone. The only way you could get rid of this light on the Polycom phone is by rebooting the phones where the lights are stuck (Almost all phones).
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<p class="MsoBodyText" style="MARGIN: 0in 0in 0pt">Symptom regeneration:</p>
<p class="MsoBodyText" style="MARGIN: 0in 0in 0pt">It happens when a person is talking, then multiple calls come in and then the person tries to transfer the call to some one. If only one or two error message is coming from the IP601 it will not cause any problem.
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<span style="FONT-FAMILY: Arial"> </span></p>
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<span style="FONT-FAMILY: Arial">Solution:</span></p>
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<span style="FONT-FAMILY: Arial">We do not have any solutions for it yet. Hope that Asterisk or Polycom will come up with a solution/ Patch/ Firmware upgrade soon. If you do find a solution please let us know.</span></p>
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<span style="FONT-FAMILY: Arial">Thanks,</span></p>
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<span style="FONT-FAMILY: Arial">Ben K. Chennat</span></p></div>
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<div><span class="gmail_quote">On 6/26/06, <b class="gmail_sendername">Doug Lytle</b> <<a href="mailto:support@drdos.info">support@drdos.info</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Douglas Garstang wrote:<br>> Is anyone getting '500 Internal Server' errors back from their Polycom phones when Asterisk sends a SIP NOTIFY message to them?
<br>><br><br>Yes, for quite a while. Happens for us, when you do a transfer via the<br>Polycom's transfer button. Doesn't seem to cause any problems though.<br><br>Doug<br><br>--<br><br>Ben Franklin quote:<br><br>"Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."
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