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<DIV><FONT face=Arial size=2>Hello,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I have been asked if it is possible for recorded
calls to be flagged with a decriptive title automatically and
filed.</FONT></DIV>
<DIV><FONT face=Arial size=2>The application is a third party call center
operation, where certain customers that engage the call center want
</FONT></DIV>
<DIV><FONT face=Arial size=2>all calls recorded and then a submission of call
samples at the end of the calling period. This is being done</FONT></DIV>
<DIV><FONT face=Arial size=2>by hand at the moment.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I fully expect that I will have to write something
to accomplish this, but thought I would poll you all to see if</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>a) Someone has done this
already.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>b) If not (a), is there anything that might
be adapted to do this job.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>c) If not (a) or (b), then some pointers on
where I should start.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Any thoughts, questions, or pointers would be
greatly appreciated.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thanks in advance,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Patrick W. Foster</FONT></DIV>
<DIV><FONT face=Arial size=2><A
href="mailto:pwf@unids.com">pwf@unids.com</A></FONT></DIV>
<DIV><FONT face=Arial size=2>Haverhill, MA 01835</FONT></DIV></BODY></HTML>