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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Is
there variable or a way I can check to ensure that an agent is logged into a
particular queue? I don’t want to queue a call up to a queue that no one
is logged into. I would like to have the call redirected to another extension
if there are no queue members.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Thanks
for any insight</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>_____________________</span></font></p>
<p class=MsoNormal><font size=4 face=Arial><span style='font-size:14.0pt'><img
width=149 height=37 src="cid:image001.gif@01C6694A.AC505500" align=baseline
border=0> </span></font></p>
<p class=MsoNormal><strong><b><font size=2 color=black face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:black'>Kevin Savoy</span></font></b></strong></p>
<p class=MsoNormal><strong><b><font size=2 color=black face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:black'>Business Unit Telecom
Analyst</span></font></b></strong></p>
<p class=MsoNormal><font size=1 color=black face=Arial><span style='font-size:
7.5pt;color:black'>2218 4th Ave W</span></font></p>
<p class=MsoNormal><font size=1 color=black face=Arial><span style='font-size:
7.5pt;color:black'>Williston, ND 58801</span></font></p>
<p class=MsoNormal><font size=1 color=black face=Arial><span style='font-size:
7.5pt;color:black'>Ph: 701-774-4023</span></font></p>
<p class=MsoNormal><font size=1 color=black face=Arial><span style='font-size:
7.5pt;color:black'>Fax: 701-774-2901</span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;color:blue'><a href="http://www.novo1.com"><font size=1 color=black><span
style='font-size:7.5pt;color:black'>http://www.novo1.com</span></font></a></span></font></p>
<p class=MsoNormal><font size=1 color=black face=Arial><span style='font-size:
7.5pt;color:black'>Novo 1 is a service mark of Novo 1, Inc</span></font></p>
<p class=MsoNormal><font size=4 face=Arial><span style='font-size:14.0pt'> </span></font></p>
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