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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>For Question 3; we did this:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Queues.conf<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>[RLM_Admin]<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>music=default<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>strategy=rrmemory<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>timeout=3000<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>retry=1<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>wrapuptime=0<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>maxlen = 0<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>announce-frequency = 0<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>announce-holdtime = no<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>member => Local/203@queue_admin_ext<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>member => Local/205@queue_admin_ext<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>member => Local/208@queue_admin_ext<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>member => Local/212@queue_admin_ext<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>member => Local/501@queue_admin_ext<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>member => Local/505@queue_admin_ext<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>member => Local/511@queue_admin_ext<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Extensions.conf<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>[queue_admin_ext]<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>exten =>
_2XX,1,Dial(ZAP/g4/1111${EXTEN},20,mA(lm_features/Queues/pls_say_thankyou_holding))<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>exten =>
_3XX,1,Dial(SIP/${EXTEN},20,mA(lm_features/Queues/pls_say_thankyou_holding))<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>exten => _7XX,1,Dial(ZAP/g4/1111${EXTEN},20,mA(lm_features/Queues/pls_say_thankyou_holding))<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>So when the agent gets a call it plays lm_features/Queues/pls_say_thankyou_holding
file then puts the call through.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>James<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Darlon<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, 10 February 2006
9:05 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Asterisk Users Mailing List -
Non-Commercial Discussion<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [Asterisk-Users]
2wav2mp3, monitor, mixmonitor, mpg123, queues</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>Answer for the question number 1:</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>Use it:</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>exten=XXXX,1,Macro(ramais-gravados,SIP/${EXTEN})</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>[macro-ramais-gravados]<br>
exten=s,1,SetVar(CALLFILENAME=i${CALLERIDNUM}-${TIMESTAMP})<br>
exten=s,2,Monitor(wav,${CALLFILENAME},m)<br>
exten=s,3,Dial(${ARG1},20,Ttr) <br>
exten=s,4,Hangup</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>This script was changed</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>2wav2mp3 </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>#!/bin/sh<br>
# create stereo mp3 out of two mono wav-files<br>
# source files will be deleted<br>
#<br>
# 2005 05 23 dietmar zlabinger <a href="http://www.zlabinger.at/asterisk">http://www.zlabinger.at/asterisk</a><br>
#<br>
# usage: 2wav2mp3 <wave1> <wave2> <mp3><br>
# designed for Asterisk Monitor(file,format,option) where option is
"e" and<br>
# the variable <br>
# MONITOR_EXEC/usr/bin/2wav2mp3</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'><br>
# location of SOX and SOXMIX<br>
# (set according to your system settings, eg. /usr/bin)<br>
SOX=/usr/bin/sox<br>
SOXMIX=/usr/bin/soxmix<br>
#lame is only required when sox does not support liblame<br>
LAME=/usr/bin/lame<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'><br>
# command line variables<br>
LEFT="$1"<br>
RIGHT="$2"<br>
OUT="$3"<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>#test if input files exist<br>
test ! -r $LEFT && exit<br>
test ! -r $RIGHT && exit<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'># convert mono to stereo, adjust balance to -1/1<br>
# left channel<br>
$SOX -c 1 $LEFT $LEFT-tmp.wav pan -1<br>
# right channel<br>
$SOX -c 1 $RIGHT $RIGHT-tmp.wav pan 1<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'># combine and compress<br>
# this requires sox to be built with mp3-support.<br>
# To see if there is support for Mp3 run sox -h
and <br>
# look for it under the list of supported file formats as "mp3".<br>
# $SOXMIX -v 1 $LEFT-tmp.wav -v 1 $RIGHT-tmp.wav -v 1 $OUT.mp3<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'># in case and old version of sox is used, the lame-encoding<br>
# can be done afterwards<br>
$SOXMIX -v 0.5 $LEFT-tmp.wav $RIGHT-tmp.wav $OUT<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>echo $OUT > final.dat<br>
FINAL=`cat final.dat | sed 's/wav/mp3/g'`<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>$LAME --silent -V7 -B24 --tt $OUT --add-id3v2 $OUT $FINAL<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>#remove temporary files<br>
test -w $LEFT-tmp.wav && rm $LEFT-tmp.wav<br>
test -w $RIGHT-tmp.wav && rm $RIGHT-tmp.wav<br>
test -w $OUT && rm $OUT<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>#remove input files if successfull<br>
#test -r $OUT.mp3 && rm $LEFT $RIGHT<br>
test -r $FINAL && rm $LEFT $RIGHT<br>
rm -f final.dat<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p><b><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;
font-weight:bold'>Darlon Ferreira Bortolini</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'><br>
Rede/Desenvolvimento<br>
Betha Sistemas<br>
Fone (48) 3431-0750/Ramal 1000<br>
<br>
</span></font>----- Original Message ----- <o:p></o:p></p>
</div>
<blockquote style='border:none;border-left:solid black 1.5pt;padding:0cm 0cm 0cm 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'>
<div style='font-color:black'>
<p class=MsoNormal style='background:#E4E4E4'><b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>From:</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:g.delduca@webster.it" title="g.delduca@webster.it">g.delduca@webster.it</a>
<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>To:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:asterisk-users@lists.digium.com"
title="asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</a> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Sent:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> Friday, February
10, 2006 7:13 AM<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Subject:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> [Asterisk-Users]
2wav2mp3, monitor, mixmonitor, mpg123, queues<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Hello!<br>
I'm using Asterisk for our office telephony, but we have some problems<br>
that still we can't resolve about it. Here they are:<br>
<br>
1) merge in/out call recording files<br>
<br>
I also tried to use a script I found on the internet, called 2wav2mp3<br>
In extensions.conf I added the following lines<br>
<br>
; script to be executed when monitoring has been finished<br>
MONITOR_EXEC=/usr/local/bin/2wav2mp3<br>
<br>
exten => 102,1,SetVar(CALLFILENAME=${TIMESTAMP}-${EXTEN}-${CALLERID})<br>
exten => 102,2,Monitor(wav,${CALLFILENAME},m)<br>
;exten => 102,2,MixMonitor(${CALLFILENAME}.gsm)<br>
;exten => 102,2,MixMonitor(test.wav,W(-3))<br>
exten => 102,3,Ringing<br>
exten => 102,4,Dial(Sip/giuseppedd,20,rtwW)<br>
<br>
...but I always get two separate files.<br>
<br>
As you can see I also tried the MixMonitor application but the resulting <br>
files<br>
contain one channel that is clearly audible and the other seems to be noise.<br>
<br>
2) an alternative to mpg123 becouse it generates a lot of errors like this:<br>
<br>
Feb 3 19:50:08 WARNING[9568]: res_musiconhold.c:488 monmp3thread: <br>
Unable to spawn mp3player<br>
Feb 3 19:58:28 NOTICE[9568]: res_musiconhold.c:507 monmp3thread: <br>
Request to schedule in the past?!?!<br>
Feb 3 19:58:28 WARNING[9568]: res_musiconhold.c:421 spawn_mp3: Found no <br>
files in '/usr/share/asterisk/mohagents'<br>
<br>
<br>
3) how to play different files to an agent before he picks up a call <br>
depending on which queue the call comes from<br>
<br>
[qlu500]<br>
musiconhold = qlu500<br>
announce = vm-from-phonenumber ; <<<---- here is the problem<br>
context = qlu500out<br>
wrapuptime=15<br>
announce-frequency = 60<br>
...<br>
<br>
<br>
Comments or suggestions are greatly appreciated.<br>
<br>
Thanks a lot.<br>
<br>
Giuseppe<br>
<br>
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<o:p></o:p></span></font></p>
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