Sounds like the phone cannot log into the FTP server. Did you create the proper user with the correct login? It's set up in the FTP/TFTP menu.<br><br>Also, you can end the loop by just going into the config menu and nuking the FTP info and then you'll get a message that says it could not contact the boot server.
<br><br><div><span class="gmail_quote">On 1/31/06, <b class="gmail_sendername"><a href="mailto:casasterisk@valnet.com">casasterisk@valnet.com</a></b> <<a href="mailto:casasterisk@valnet.com">casasterisk@valnet.com</a>> wrote:
</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">I have a Polycom IP501 phone and have set it up to download the config from an FTP server, it did this once and now is in an endless loop of trying to contact the FTP server, failing, then rebooting.
<br><br>When I watch the FTP server logs it looks like the phone starts a session, ends it, starts it, ends it until the phone reboots. It is annoying like nothing I can describe!<br><br>I have tried Windows 2003 FTP service, WSFTP server and a few other Windows based FTP servers. Anybody have an idea as to how to get around this? I cannot get support on this phone (Polycom tells me to call the reseller and the reseller won't touch it for less than $95/hour).
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