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Steve Underwood wrote:
<blockquote cite="mid43B11930.1010907@coppice.org" type="cite">
<blockquote type="cite">We have 2 GXP-2000 dead during automatic
firmware upgrade. Devices now send out only one ARP packet for default
gateway resolution during boot and nothing more!
<br>
We've contact Grandstream support, but they cannot help. Now we want to
send devices to Grandstream for repair but they on longer reply mail!
<br>
GXP-2000 was very buggy on attended call transfer, and the problem
resolved only after upgrading using latest firmware. Overall GXP is OK,
but customer support is terrible. Stay away from them!
<br>
</blockquote>
If you don't like bugs in IP phones, then stay away from IP phones
completely. If you think your experience is bad, try T.38 support on
practically any ATA box. :-)
<br>
</blockquote>
<br>
<shudder> We had all kinds of problems with this on the
BosaNOVAs we bought to upgrade our PABX interlinking from Rural Carrier
(flower of 1950s technology) that was slowing dying, though had been
quite reliable for about 20 years before.<br>
<br>
We <i>still</i> haven't gotten it 100% right. Every firmware fix
we've received from them has some flaw that makes the upgrade less
attractive than the apparent fixes.<br>
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