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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am getting the following error when I attempt to listen to
voice messages by dialing 9999 (I can hear nothing):<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>--Executing VoiceMailMain (“SIP/2092-6918”, “2092”)
in new stack<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>--Playing ‘<span class=SpellE>vm</span>-password’
(language ‘en’)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>WARNING: app_voicemail.c:4922 <span class=SpellE>vm_authentication</span>:
Unable to read password.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I read in previous posts that this may be to do with the <span
class=SpellE>dtmf</span> settings and have set both (asterisk and BT100) to
info. This has not helped. My phones register with SER (port 5060) and use
Asterisk for voicemail (port 5064).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>My <span class=SpellE>configs</span> are below along with my
BT100 settings:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>;Grandstream</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> BT100<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>SIP Server: <span style='mso-tab-count:2'> </span>x.x.x.x:5060<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>SIP User ID:<span style='mso-tab-count:2'> </span>2092<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Authenticate ID:<span style='mso-tab-count:2'> </span>2092<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Name<span style='mso-tab-count:3'> </span>2092<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>SER then forwards to port 5064 of Asterisk.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>;sip.conf</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[<span class=GramE>general</span>]<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>bindport</span></font></span></span><span
class=GramE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>=</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>5064<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>bindaddr</span></font></span></span><span
class=GramE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>=</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>0.0.0.0<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>disallow=</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>all<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>allow=</span></font></span><span
class=SpellE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>ulaw</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>allow=</span></font></span><span
class=SpellE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>alaw</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>allow=</span></font></span><span
class=SpellE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>gsm</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>srvlookup</span></font></span></span><span
class=GramE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>=</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>yes<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>canreinvite</span></font></span></span><span
class=GramE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>=</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>no<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>autocreeper</span></font></span></span><span
class=GramE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>=</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>yes<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>nat</span></font></span></span><span
class=GramE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>=</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>yes<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[2092]<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>type=</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>friend<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>username=</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>2092<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>canreinvite</span></font></span></span><span
class=GramE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>=</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>no<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>context=</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>from-sip<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>mailbox=</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>2092<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>host=</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>dynamic<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>nat</span></font></span></span><span
class=GramE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>=</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>no<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>dtmfmode</span></font></span></span><span
class=GramE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>=</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>INFO<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>disallow=</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>all<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>allow=</span></font></span><span
class=SpellE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>alaw</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>allow=</span></font></span><span
class=SpellE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>ulaw</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>;extensions.conf</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[<span class=GramE>general</span>]<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>static=</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>yes<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>writeprotect</span></font></span></span><span
class=GramE><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>=</span></font></span><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>yes<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[<span class=GramE>from-sip</span>]<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>exten</span></font></span></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> => 2092,
1, Dial (SIP/2092, 20)<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>exten</span></font></span></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> => 2092,
2 , Voicemail (u2092)<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>exten</span></font></span></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> => 2092,
102, Voicemail (b2092)<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>exten</span></font></span></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> => 2092,
103, <span class=SpellE>Hangup</span><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><span class=GramE><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>exten</span></font></span></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> => 9999,
1, <span class=SpellE>VoicemailMain</span>(${CALLERIDNUM})<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>;voicemail.conf</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[<span class=GramE>general</span>]<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>format=</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>wav<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[<span class=GramE>from-sip</span>]<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>2092 => 2092, 2092, <span class=SpellE>emailaddress</span><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Has anyone any inkling as to what the cause could be?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Many thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Aisling.</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
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The above electronic mail transmission is confidential and intended only for the person to whom it is addressed. Its contents may be protected by legal and/or professional privilege. Should it be received by you in error please contact the sender at the above quoted email address. Any unauthorised form of reproduction of this message is strictly prohibited. The Institute does not guarantee the security of any information electronically transmitted and is not liable if the information contained in this communication is not a proper and complete record of the message as transmitted by the sender nor for any delay in its receipt.
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