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Hi all!
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I have 2 queues and 6 agents.
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I don't like use the 6 agents in two queues at the same time.
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I like use the following way: <br>
The user select what queue s/he goes to participate.
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Anybody can help me ?
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Fernando Patzlaff
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<!-- e --><a href="mailto:patzlaff@via-rs.net">patzlaff@via-rs.net</a>
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