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<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'>I though I would
post an update for everyone on what DOES and DOES NOT come with every Mediatrix
product.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'>Every Mediatrix
product, EXCEPT the 2102 comes with a CD. The 2102 does not come with a CD.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'>As per Michael in
the Mediatrix Sales Department, the CD and provisioning tool is a separate part
number that needs to be requested at the time of purchase, and ordered in
addition to the unit. Because this is a service provider unit, Mediatrix and
their distributors DO NOT include the CD and PROVISIONING tool unless it is
ordered. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'>Why? Because once
you get one CD there is no need to keep receiving them, when ordering in bulk.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'>So, if any of you
plan to order the Mediatrix 2102 from anyone, make sure you ask for the CD at
the time of purchase.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'>I would like to
thank Mr. Schelin for bringing this to our attention and we will be updating
our site to prevent this sort of problem from occurring again.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'>If anyone has any
further questions about the 2102, or how to order one with or without the CD,
please contact me offlist.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'>Thanks!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'><o:p> </o:p></span></font></p>
<div>
<p class=MsoAutoSig><st1:PersonName w:st="on"><font size=2 color=blue
face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:blue'>Garrett Smith</span></font></st1:PersonName><font size=2
color=blue face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:blue'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'><gsmith@voipsupply.com><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'>716-250-3408
Direct<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'>716-903-9495 Cell<o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=blue face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:blue'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight:bold'>From:</span></font></b><font
size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:windowtext'> asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Michael D Schelin<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, July 19, 2005 1:35
PM<br>
<b><span style='font-weight:bold'>To:</span></b> Mark Musone; <st1:PersonName
w:st="on">Asterisk Users Mailing List - Non-Commercial Discussion</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [Asterisk-Users] Re:
So you all think VoIP sypply is warm andfuzzy</span></font><font color=black><span
style='color:windowtext'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Real scary .... whooooo <br>
Don't bash my company. You've never used us. I test products for deployment so
my customers don't have to call in for help. When I have to waste my time
hunting down software then I get mad. Mediatrix has been great about getting
this software to me. There is a limited web server built in to their products
but you can not provision it without their software. And the person who said
this was not the correct forum to complain to, your right. I'm sorry to all of
you for informing you about the business practices of a supplier. I believe now
that someone removed the standard provising cd that is shipped with every
Mediatrix product. So everyone, make sure you receive all that you've
paid for. <br>
<br>
I'm ending this thread now.<br>
<br>
<br>
Mark Musone wrote: <o:p></o:p></span></font></p>
<pre wrap=""><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'>..all i know is that if this guy is bitching about a non-existant CD<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>and is unable to provision<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>a simple VOIP device, then i would be terribly afraid of his companies<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>technical ability for their actual VOIP service..<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>scary..a VOIP provider that can't even provide themselves...<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>On 7/19/05, Jason Stewart <a
href="mailto:jstewart@rtl.org"><jstewart@rtl.org></a> wrote:<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> <o:p></o:p></span></font></pre>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt' type=cite><pre wrap=""><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>On 18/07/05 17:06 -0700, Michael D Schelin wrote:<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> <o:p></o:p></span></font></pre>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt' type=cite><pre wrap=""><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> I was waiting for everyone to reply so here is mine.. Check out the<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> Mediatrix web site. There are no downloads or lists of resellers who might<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> have this provisioning software that is normally included with purchase.<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> You may be right that it is a refurb but every indication points that it<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> is not. I have contacted both companies and I'm waiting for replys. I'm<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> on the west coast and it took over 7 days to get here. I am a little<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> pissed when all other ATA's are configurable from their built in web<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> server. And Yes, I'm self serving as well as mostly everybody I've ran<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> into in this business. This unit was purchased for testing. Because of<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> the timezone problem, When I get the product from UPS it's too late to<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> call <st1:country-region
w:st="on"><st1:place w:st="on">Canada</st1:place></st1:country-region> or FL. when all I need is a simple download to correct the<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> problem. Is it too much to expect everything in the box when you purchase<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> it? Or have a web site with these free included software so if this<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> happens we don't wast our valuable time. By the way I did get an email<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> from VOip Supply asking me to wait until morning so they could find the<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> software. This is at 2:30 PST. This complaint was to hear from others<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> about VoIP Supply and their business practices. I wanted to get feedback<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> ether way, or maybe a contact name so I can get this paper weight working<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> and tested. Has anyone used the 2102? Please let me know.<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> <o:p></o:p></span></font></pre></blockquote>
<pre wrap=""><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'>Obviously you have a misunderstanding. Why not assume that there is a<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>misunderstanding, with voipsupply then work from there instead of<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>dumping your anger out on all of us?<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>I don't doubt that there is a CD or there was once a CD that shipped<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>with the 2102, but - According to the Medaitrix Web Site...<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>--- Copy and paste from mediatrix web site ---<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>With the Mediatrix 2102, service providers get the product<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>characteristics allowing them to successfully deploy residential IP<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>telephony applications. The Mediatrix 2102 provides a web interface,<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>giving users a convenient access to the unit for initial set-up. The<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>Mediatrix 2102 can auto-provision by fetching its encrypted<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>configuration file from a TFTP or HTTP server making installation<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>transparent to end-users. To further facilitate deployments, factory<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>loaded configurations are possible. Automatic firmware and<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>configuration file downloads ensure that the 2102 is always<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>up-to-date.<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>--- end ---<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>You are supposed to use a web interface for initial set up.<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>Jason<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>_______________________________________________<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>Asterisk-Users mailing list<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="mailto:Asterisk-Users@lists.digium.com">Asterisk-Users@lists.digium.com</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>To UNSUBSCRIBE or update options visit:<o:p></o:p></span></font></pre><pre><font
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href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> <o:p></o:p></span></font></pre></blockquote>
<pre wrap=""><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'>_______________________________________________<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>Asterisk-Users mailing list<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="mailto:Asterisk-Users@lists.digium.com">Asterisk-Users@lists.digium.com</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>To UNSUBSCRIBE or update options visit:<o:p></o:p></span></font></pre><pre><font
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href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'> <o:p></o:p></span></font></pre>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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