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Real scary .... whooooo <br>
Don't bash my company. You've never used us. I test products for
deployment so my customers don't have to call in for help. When I have
to waste my time hunting down software then I get mad. Mediatrix has
been great about getting this software to me. There is a limited web
server built in to their products but you can not provision it without
their software. And the person who said this was not the correct forum
to complain to, your right. I'm sorry to all of you for informing you
about the business practices of a supplier. I believe now that someone
removed the standard provising cd that is shipped with every Mediatrix
product. So everyone, make sure you receive all that you've paid for. <br>
<br>
I'm ending this thread now.<br>
<br>
<br>
Mark Musone wrote:
<blockquote cite="mid1bee3559050719081338747ca3@mail.gmail.com"
type="cite">
<pre wrap="">..all i know is that if this guy is bitching about a non-existant CD
and is unable to provision
a simple VOIP device, then i would be terribly afraid of his companies
technical ability for their actual VOIP service..
scary..a VOIP provider that can't even provide themselves...
On 7/19/05, Jason Stewart <a class="moz-txt-link-rfc2396E" href="mailto:jstewart@rtl.org"><jstewart@rtl.org></a> wrote:
</pre>
<blockquote type="cite">
<pre wrap="">On 18/07/05 17:06 -0700, Michael D Schelin wrote:
</pre>
<blockquote type="cite">
<pre wrap=""> I was waiting for everyone to reply so here is mine.. Check out the
Mediatrix web site. There are no downloads or lists of resellers who might
have this provisioning software that is normally included with purchase.
You may be right that it is a refurb but every indication points that it
is not. I have contacted both companies and I'm waiting for replys. I'm
on the west coast and it took over 7 days to get here. I am a little
pissed when all other ATA's are configurable from their built in web
server. And Yes, I'm self serving as well as mostly everybody I've ran
into in this business. This unit was purchased for testing. Because of
the timezone problem, When I get the product from UPS it's too late to
call Canada or FL. when all I need is a simple download to correct the
problem. Is it too much to expect everything in the box when you purchase
it? Or have a web site with these free included software so if this
happens we don't wast our valuable time. By the way I did get an email
from VOip Supply asking me to wait until morning so they could find the
software. This is at 2:30 PST. This complaint was to hear from others
about VoIP Supply and their business practices. I wanted to get feedback
ether way, or maybe a contact name so I can get this paper weight working
and tested. Has anyone used the 2102? Please let me know.
</pre>
</blockquote>
<pre wrap="">Obviously you have a misunderstanding. Why not assume that there is a
misunderstanding, with voipsupply then work from there instead of
dumping your anger out on all of us?
I don't doubt that there is a CD or there was once a CD that shipped
with the 2102, but - According to the Medaitrix Web Site...
--- Copy and paste from mediatrix web site ---
With the Mediatrix 2102, service providers get the product
characteristics allowing them to successfully deploy residential IP
telephony applications. The Mediatrix 2102 provides a web interface,
giving users a convenient access to the unit for initial set-up. The
Mediatrix 2102 can auto-provision by fetching its encrypted
configuration file from a TFTP or HTTP server making installation
transparent to end-users. To further facilitate deployments, factory
loaded configurations are possible. Automatic firmware and
configuration file downloads ensure that the 2102 is always
up-to-date.
--- end ---
You are supposed to use a web interface for initial set up.
Jason
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