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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>As some of you know I’ve been trying
to facilitate an involvement with <a href="http://www.tellme.com/">www.tellme.com</a>
speech recognition tools and Asterisk. See <a
href="http://www.studio.tellme.com/">www.studio.tellme.com</a> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>There have been a number of people who are
already integrating the two and utilizing Tellme as an ASP to deliver speech
recognition to their asterisk applications.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>However I do need to update the asterisk
list that it isn’t proceeding as fast I would have originally hoped. My
original intention was to have Tellme set up a website where anyone with a
credit card could log in and purchase blocks of time in advance.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Unfortunately Tellme have decided that
they are only interested in taking commercial customers at this time (though have
indicated that from Jan they would be in a position to relook at this
situation). Below is an email between myself and Bryan which gives you an idea
on what we were looking to develop.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>It’s a great opportunity for
commercial high volume applications to deliver speech without the outlay (if
you are one of these contact me for details on the trials) however I cant say I’m
not disappointed in their decision not to offer this as a prepaid service
similar to how the asterisk community is being serviced by the sms ASP’s.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If anyone has some alternative suggestions
I’m open to hearing it<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Cheers,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Dean<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Bryan A.
Pendleton [mailto:bpendleton@gmail.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, 25 May 2005 2:16
PM<br>
<b><span style='font-weight:bold'>To:</span></b> Dean Collins<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: TellMe pay-as-you-go?</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Yeah, I understand. It<st1:PersonName
w:st="on">'</st1:PersonName>d have to land into the community support world,
just as asterisk has for small-time users.<br>
<br>
I<st1:PersonName w:st="on">'</st1:PersonName>d imagine that folks like
yourself, and open-source developers who just think it<st1:PersonName w:st="on">'</st1:PersonName>d
be neat to have certain home apps would do the support/feeding of the little
guys. TellMe would just need to provide a utility service.<br>
<br>
Anyway, assuming that TellMe would be willing to SIP redirect (ie, I write my
app to redirect a caller to TellMe for the voice rec, but when I complete the
call somewhere, I pull TellMe out of the loop, so I<st1:PersonName w:st="on">'</st1:PersonName>m
not paying them for termination. If that<st1:PersonName w:st="on">'</st1:PersonName>s
the case, then probably something like $0.10-$0.15/minute is reasonable.
Perhaps $0.20-$0.30 if billing were in fractional minutes (ie, 6 sec increments
like the industry does for long distance). I dunno, I<st1:PersonName w:st="on">'</st1:PersonName>m
just making this up.... probably a monthly maintainence would also be ok. I<st1:PersonName
w:st="on">'</st1:PersonName>d like to see that be <$5/mo, unless it<st1:PersonName
w:st="on">'</st1:PersonName>s just a minimum charge, rather than a flat fee.
Or, an entirely other direction is to just charge $5/mo for some big
pseudo-unmetered-until-it<st1:PersonName w:st="on">'</st1:PersonName>s-abused
usage. That would cover most home users, who<st1:PersonName w:st="on">'</st1:PersonName>d
probably only generate a couple of dozen minutes a month, but also make the
billing system (and, correlated, number of disputes) a lot simpler to deal
with.<br>
<br>
I<st1:PersonName w:st="on">'</st1:PersonName>m a techie, though, not a business
man, so I<st1:PersonName w:st="on">'</st1:PersonName>m just guessing at what I
and others doing similar things would find reasonable. I have a pay-as-you-go
toll free number, a couple of free DIDs in different area codes, and a
$0.013/minute long distance termination company that bills in 6s increments. If
folks who tinker on the horizon I do are going to use these kinds of services,
they need to be cheap.<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 5/24/05, <b><span style='font-weight:bold'>Dean
Collins</span></b> <<a href="mailto:Dean@collins.net.pr">Dean@collins.net.pr</a>>
wrote:</span></font></span><o:p></o:p></p>
<div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Hey I totally agree with you about scaling down. One of my
biggest arguments with a previous client was around this exact idea.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Unfortunately I think the average personal user would want
programming support for when things go wrong, what would you do in that
situation? I don<st1:PersonName w:st="on">'</st1:PersonName>t think you could
charge them $100 for the service call on an app they only pay $10 a month for?<br>
<br>
I agree with what you are saying, I<st1:PersonName w:st="on">'</st1:PersonName>ve
flicked the Tellme team an email about your idea, may they might take your app
on as a trial.</span></font><o:p></o:p></p>
<ul type=disc>
<li class=MsoNormal style='color:navy;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l0 level1 lfo3'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial'>If they were to take it on it
would be on the understanding that it may be cancelled at any time.</span></font><o:p></o:p></li>
<li class=MsoNormal style='color:navy;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l0 level1 lfo3'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial'>That it would not involve
support from their end.</span></font><o:p></o:p></li>
<li class=MsoNormal style='color:navy;mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;mso-list:l0 level1 lfo3'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial'>That it would a fully paid in
advance basis in the initial trial. </span></font><o:p></o:p></li>
</ul>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>How much a minute per cycle do you think this is worth to
you?</span></font><o:p></o:p></p>
<p><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>Regards,</span></font><o:p></o:p></p>
<p><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>Dean Collins</span></font><o:p></o:p></p>
<p><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>Cognation Pty Ltd</span></font><o:p></o:p></p>
<p><font size=2 color=blue face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:blue'><a href="mailto:dean@cognation.net" target="_blank">dean@cognation.net
</a></span></font><o:p></o:p></p>
<p><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>+1-212-203-4357</span></font><o:p></o:p></p>
<p><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>+61-2-8307-3503 (<st1:City w:st="on"><st1:place
w:st="on">Sydney</st1:place></st1:City> in-dial)</span></font><o:p></o:p></p>
<div style='border:none;border-left:solid windowtext 1.5pt;padding:0in 0in 0in 4.0pt;
border-color:-moz-use-text-color -moz-use-text-color -moz-use-text-color blue'>
<div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<div align=center style='text-align:center'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p><b><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
font-weight:bold'>From:</span></font></b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> Bryan A. Pendleton [mailto:<a
href="mailto:bpendleton@gmail.com" target="_blank">bpendleton@gmail.com</a>] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, 24 May 2005 6:13 PM<o:p></o:p></span></font></p>
<div><span id="q_10410e5fe6f1c89a_1">
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'><br>
<span class=e><b><span style='font-weight:bold'>To:</span></b> Dean Collins</span><br>
<span class=e><b><span style='font-weight:bold'>Subject:</span></b> Re: TellMe
pay-as-you-go?</span><o:p></o:p></span></font></p>
</div>
</div>
</span>
<div><span id="q_10410e5fe6f1c89a_3">
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p style='margin-bottom:12.0pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Well, for changes to the wiki, you might mention that
the service is not likely to be for personal use. It<st1:PersonName w:st="on">'</st1:PersonName>s
not totally clear from the entry.<br>
<br>
Also, I disagree. There<st1:PersonName w:st="on">'</st1:PersonName>s absolutely
no reason that VXML hosting couldn<st1:PersonName w:st="on">'</st1:PersonName>t
be scaled to providing individual users low-volume service. It<st1:PersonName
w:st="on">'</st1:PersonName>s merely a matter of having a sufficient pool of
resources, and removing all of the management cost-per-user, or making it very
very small and mostly the burden of the user. In principle, this is exactly
what VoIP termination companies like <a href="http://voipjet.com"
target="_blank">voipjet.com</a> and <a href="http://voicepulse.com"
target="_blank">voicepulse.com</a> do, or, conversely, super-large-scale web
hosting companies, only the resource being dolled out is more expensive. You<st1:PersonName
w:st="on">'</st1:PersonName>ve gotta<st1:PersonName w:st="on">'</st1:PersonName>
provide CPU cycles on app, bandwidth for VoIP and VXML requests, and bill the
operations. What<st1:PersonName w:st="on">'</st1:PersonName>s special about
VXML hosting that makes such an undertaking infeasable?<o:p></o:p></span></font></p>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>On
5/24/05, <b><span style='font-weight:bold'>Dean Collins</span></b> <<a
href="mailto:Dean@collins.net.pr" target="_blank">Dean@collins.net.pr</a>>
wrote:<o:p></o:p></span></font></p>
<div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<div style='border:none;border-left:solid windowtext 1.5pt;padding:0in 0in 0in 4.0pt;
border-color:-moz-use-text-color -moz-use-text-color -moz-use-text-color blue'>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p><b><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
font-weight:bold'>From:</span></font></b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> Bryan A. Pendleton [mailto: <a
href="mailto:bpendleton@gmail.com" target="_blank">bpendleton@gmail.com</a>] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, 24 May 2005 5:06 PM</span></font><o:p></o:p></p>
<div>
<p><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'><br>
<b><span style='font-weight:bold'>To:</span></b> Dean Collins<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: TellMe pay-as-you-go?</span></font><o:p></o:p></p>
</div>
</div>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Right,
but you can<st1:PersonName w:st="on">'</st1:PersonName>t automate it, so the
mini-app incentive for the personal user isn<st1:PersonName w:st="on">'</st1:PersonName>t
there. If I wanted to, say, do call routing for a family VoIP system (<a
href="http://geekdom.net/blog/archives/2005/01/22/more_on_my_home_voip_setup.html"
target="_blank">http://geekdom.net/blog/archives/2005/01/22/more_on_my_home_voip_setup.html
</a>), then it would be pretty easy to design, but not really worth completing
until there<st1:PersonName w:st="on">'</st1:PersonName>s a platform to run it
on. <br>
<br>
It<st1:PersonName w:st="on">'</st1:PersonName>s sort of a cart before the horse
problem, you know? If they want to get into small-time stuff, they should out
and do it. If not, then it might be helpful for you to revise your TellMe entry
on voip-info, because a lot of people are going to get the wrong idea.<br>
<br>
Or, put me in contact with the TellMe folks, and I<st1:PersonName w:st="on">'</st1:PersonName>ll
plead my case directly.<br>
<br>
By the way, that post makes reference to asterisk-based VXML apps that some
group of you are developing. Where are the rest of the details?<o:p></o:p></span></font></p>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>On
5/24/05, <b><span style='font-weight:bold'>Dean Collins</span></b> <<a
href="mailto:Dean@collins.net.pr" target="_blank">Dean@collins.net.pr </a>>
wrote:<o:p></o:p></span></font></p>
<div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Yep, basically they are asking for the submission of a
business model and acceptance or usage/account is going to be on a per
application basis during this initial trial stage.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>You can already access the studio vxml tools with asterisk to
setup a proof of concept.</span></font><o:p></o:p></p>
<div style='border:none;border-left:solid windowtext 1.5pt;padding:0in 0in 0in 4.0pt;
border-color:-moz-use-text-color -moz-use-text-color -moz-use-text-color blue'>
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<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<div align=center style='text-align:center'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p><b><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
font-weight:bold'>From:</span></font></b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> Bryan A. Pendleton [mailto: <a
href="mailto:bpendleton@gmail.com" target="_blank">bpendleton@gmail.com</a>] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, 24 May 2005 4:28 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Dean Collins<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: TellMe pay-as-you-go?</span></font><o:p></o:p></p>
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<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p style='margin-bottom:12.0pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Not commercial. A roommate works at Nuance, and I<st1:PersonName
w:st="on">'</st1:PersonName>ve done a few teency, mostly directory oriented
stuff as a test. Since I could never find a way to host it, it never went
beyond that. Typical "personal user with Asterisk" and tinkers with
VoIP scenario.<br>
<br>
Usage would be pretty low, which is why I ask. The "self serve"
model, where they just let me manage my own account, and charge per minute
would be perfect, but I<st1:PersonName w:st="on">'</st1:PersonName>m not going
to be giving them much money in any case. That<st1:PersonName w:st="on">'</st1:PersonName>s
why I<st1:PersonName w:st="on">'</st1:PersonName>m interested. <o:p></o:p></span></font></p>
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<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>On
5/24/05, <b><span style='font-weight:bold'>Dean Collins</span></b> <<a
href="mailto:Dean@collins.net.pr" target="_blank">Dean@collins.net.pr</a>>
wrote: <o:p></o:p></span></font></p>
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<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Hi Brian, at the moment this is only a trial, in the past yes
<span name=st>Tellme</span> was after in excess of 100,000 minutes a month to
consider a client.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> They are trying with the asterisk community to work out
some kind of self service model.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> In the early stages they are really looking for people
that are able to support themselves and not place a burden on the existing
technical resources.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> You mentioned that you have experience with <span name=st>Tellme</span>
studio, was this for a commercial project? What is the application that you
have in mind? Do you know how much use you are looking to expect?</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> Etc etc.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Cheers,</span></font><font
color=navy><span style='color:navy'><br>
D</span></font><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>ean</span></font><font color=navy><span style='color:navy'><o:p></o:p></span></font></p>
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<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
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<p><b><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
font-weight:bold'>From:</span></font></b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> Bryan A. Pendleton [mailto: <a
href="mailto:bpendleton@gmail.com" target="_blank">bpendleton@gmail.com</a>] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, 24 May 2005 4:11 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Dean Collins<br>
<b><span style='font-weight:bold'>Subject:</span></b> <span name=st>TellMe</span>
pay-as-you-go?</span></font><o:p></o:p></p>
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<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p style='margin-left:26.25pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>How do I sign up for an account? Is it going to be
very-small-usage (~dozens or only hundreds of minutes per month) friendly? I<st1:PersonName
w:st="on">'</st1:PersonName>ve played with <span name=st>TellMe</span> studio
in years past, but wrote it off as not applicable to my particular, low-volume
needs. More details would be lovely.<br>
<br>
<o:p></o:p></span></font></p>
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