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<DIV dir=ltr align=left><SPAN class=989043406-26052005><FONT face=Arial
color=#0000ff size=2>OMG! Has anyone tried to visit <A
href="http://www.ken-ton.com">www.ken-ton.com</A>?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=989043406-26052005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=989043406-26052005><FONT face=Arial
color=#0000ff size=2>It's a laugh! Explains his whole
email.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=989043406-26052005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=989043406-26052005><FONT face=Arial
color=#0000ff size=2>Heh...</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=989043406-26052005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=989043406-26052005><FONT face=Arial
color=#0000ff size=2>Greg</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=989043406-26052005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
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<FONT face=Tahoma size=2><B>From:</B> asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <B>On Behalf Of </B>Karl J.
Vesterling<BR><B>Sent:</B> Wednesday, May 25, 2005 1:29 PM<BR><B>To:</B>
Asterisk Users Mailing List - Non-Commercial Discussion<BR><B>Cc:</B>
jscinta@ken-ton.com<BR><B>Subject:</B> Re: [Asterisk-Users] VoiPSupply Dot
Com<BR></FONT><BR></DIV>
<DIV></DIV><BR>We just bought (a couple weeks ago) Qty 6 Cisco Phones from
them.<BR>There was no licenses with the phones... Go figure... So,
evidently they're supposed to be new, and one would expect they come with the
license, but alas no license.<BR><BR>We discovered this during our initial
purchase of a few Sipura Units and (2) Cisco 7960 Phones.<BR><BR>When we
purchased the (6) additional Cisco 7960's it would seem that no only was there
no license (as expected), but the phone itself was configured with an unknown
password and they weren't consistent with the Firmware versions installed.
Needless to say upgrading these to the latest SIP Firmware was quite the
difficult task.<BR><BR>Also worthy of note is that I flew to the location where
we were deploying these units (Buffalo NY, which oddly enough is the home town
of Voip-Supply) and they had shipped the purchased items to the Bill-To address
instead of the Ship-To address.<BR><BR>Add to that the packages were a day late,
and since the Bill-To address is residential they didn't arrive until 4:55PM on
a Friday.<BR><BR>I had arrived, and anticipated their arrival Thursday
AM.<BR><BR>In short, I wound up sitting on my hands with my thumb stuck in an
extremely uncomfortable place for 16 hours eagerly anticipating the arrival of
the purchased items.<BR><BR>Here's the kicker. Since we purchased two
MediaTrix 1204's I was expecting to be able to get in touch with their technical
support if I had difficulties. Alas, Mediatrix business hours are 9:00AM -
5:00PM Mon - Fri Eastern. No dice there... Can you say "Show
Stopper" ???<BR><BR>So, not only did I sit on my hands for 16 hours, but this
caused me TONS of grief since my regular 9 - 5 job here in DC occupies that
spectrum of my time, and the Thursday and Friday when I was expecting delivery
was personal time that I took off from work to do this side
project.<BR><BR><B><U>SUMMARY:<BR><BR></U></B>If you call Voip-Supply and the
person that answers the call is named Damon, ask for someone else.<BR><BR>On the
other hand, feel free to recommend Damons incredibly astounding and unique
customer service abilities to all your competitors.<BR><BR><BR>At 12:37 AM
5/18/2005, you wrote:<BR>
<BLOCKQUOTE class=cite cite="" type="cite"><FONT face=arial size=2>I tried
calling their toll free number and toll number last week in the morning and
afternoon and was handed a recording saying this number is no longer in
service. The web site was up but there was no message on the site as to
why the phone numbers were not working.<BR> <BR>I just called the number
now and it is working. <BR> <BR>Being around the internet for a
quite a long time this gives me an uneasy feeling. I have seen company’s
start to go under and pull the plug when they get into financial trouble(not
being able to pay the bills) and run with the customers money. I have
had this happen to me on 2 occasions. Just the woes of doing business on the
net.<BR> <BR>Being in Canada it makes it very difficult to find companies
that will ship COD from the US. If I was to order I would only order COD
from now on from VoipSupply.<BR> <BR>I have ordered product from
VoipSupply and received the product. I will not be ordering more product
do to this outage of the phones with no explanation.<BR> <BR>Just my
2cents.<BR> <BR> <BR> <BR> <BR></FONT>_______________________________________________<BR>Asterisk-Users
mailing list<BR>Asterisk-Users@lists.digium.com<BR><A
href="http://lists.digium.com/mailman/listinfo/asterisk-users"
eudora="autourl">http://lists.digium.com/mailman/listinfo/asterisk-users</A><BR>To
UNSUBSCRIBE or update options visit:<BR> <A
href="http://lists.digium.com/mailman/listinfo/asterisk-users"
eudora="autourl">http://lists.digium.com/mailman/listinfo/asterisk-users</A>
</BLOCKQUOTE><X-SIGSEP>
<P></X-SIGSEP><BR>Best Regards, <BR>Karl J. Vesterling<BR><B>E-Mail:</B>
kjv@ken-ton.com<BR>
<HR>
<B>Telephone:<BR>Washington DC:</B> (202) 448-3009 Extension 0<BR><B>Annapolis
MD:</B> (240) 524-6706 Extension 0<BR><B>Bethesda MD:</B> (301) 576-3014
Extension 0<BR><B>Niagara Falls NY:</B> (716) 286-9175 Extension 0<BR><B>Buffalo
NY:</B> (716) 608-1121 Extension 0 <BR>
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<B>Yahoo Messenger:</B> karl_vesterling<BR><B>ICQ: </B>1548052<BR><B>AOL Instant
Messenger:</B> n2vqm<BR>
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