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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Hi everyone,</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>I’m very new to all this, so please forgive me if I
have the terminology mixed-up.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>We are preparing to install an Asterisk IP PBX over the
weekend and I have an issue with the Polycom SP 500 phones we are trying to
use. My problem is regarding DHCP.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Our DHCP server is our Cisco PIX 501 firewall. I’ve
specified option 66 and the phones connect to the FTP server when they boot. BUT,
after they’ve loaded sip.ln, a message comes up stating that the phone
could not get an IP address from the DHCP server. There’s an about button
right there, and it says it has an address, which is also ping-able. The phone
then waits a little and reboots again.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Switching to a fixed IP makes the phone boot all the way. I
tried putting together a quick test network with a DHCP server on a BSD machine
(using bootpd) and at least I got to the welcome screen (then the phone hanged
and the reboot keystroke did not work)….but I think that last thing is
just an issue with everything else not being setup on the phone itself.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Any ideas?</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Thanks,</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Eduardo Jimenez</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Software Engineer</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Job Performance Systems, Inc</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'>Ph: 703-683-5805 x 210</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:11.0pt;
font-family:Arial'><a href="http://www.jps-usa.com/">www.jps-usa.com</a> </span></font></p>
<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal><font size=3 face=Verdana><span style='font-size:12.0pt'>Also,
I unpacked a phone, played with it for a minute and now that phone does not
seem to boot. Tried the 4 6 8 * combination for about 10 secs and did not do
anything….is there a harder reset than that?</span></font></p>
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