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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Is there a way to monitor a call mid-stream? I did look on
the Wiki and found that AstGUI can do it, but it’s a bit of an overkill.
What I want is for a customer service rep, sitting in front of a Cisco 7960, to
be able to hit a button (either on their phone, or maybe a specific webpage)
that will start recording the call from that point on. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’m thinking the services button on the Cisco could be
rigged to send the proper command to the manager interface, to start recording
the call. But I don’t know how to write such a program. I’m hoping
something already exists. Anybody?<o:p></o:p></span></font></p>
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