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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>How can I monitor calls in a call center environment real time?
Is this possible? If so could someone show <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>and example of how this is accomplished?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=t><span style='font-size:10.0pt;
font-family:t'>.o-------------------------------------------------------o.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=t><span style='font-size:10.0pt;
font-family:t'>Brian Fertig</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=t><span style='font-size:10.0pt;
font-family:t'>Network Engineer</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=t><span style='font-size:10.0pt;
font-family:t'>Planet Telecom, Inc.</span></font><o:p></o:p></p>
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face=t><span style='font-size:10.0pt;font-family:t'>Tampa</span></font></st1:City><font
size=2 face=t><span style='font-size:10.0pt;font-family:t'>, <st1:State w:st="on">FL</st1:State></span></font></st1:place><font
size=2 face=t><span style='font-size:10.0pt;font-family:t'> Office</span></font><o:p></o:p></p>
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