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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Ok I think I have the queue working
ok, I have a question though. I am using Cisco 7960’s with
SIP for the agents, If they are on a call and another call comes in the
call starts ringing on the agents line 2. Is there a way to stop that
other than taking line 2 off his phone?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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face="Times New Roman"><span style='font-size:12.0pt'>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Henry Devito<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, September 30, 2004
8:55 PM<br>
<b><span style='font-weight:bold'>To:</span></b> 'Asterisk Users Mailing List -
Non-Commercial Discussion'<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [Asterisk-Users]
Queue Setup</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks, but I still don’t see where
to use the AgentCallbackLogin app.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Tim McKee<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, September 30, 2004
8:45 PM<br>
<b><span style='font-weight:bold'>To:</span></b> 'Asterisk Users Mailing List -
Non-Commercial Discussion'<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [Asterisk-Users]
Queue Setup</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=2 color=blue face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:blue'>extensions.conf:</span></font></b></strong><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>;<br>
; Standard Tech Support Calls<br>
exten => 1590,1,Answer<br>
exten => 1590,2,Wait(1)<br>
exten => 1590,3,SetVar(QUEUE_PRIO=0)<br>
exten => 1590,4,Queue(nocc|t||)<br>
exten => 1590,5,Playback(sdnglobal/no1avail-leavevm)<br>
exten => 1590,6,Voicemail(s1500)<br>
exten => 1590,7,Wait(1)<br>
exten => 1590,8,Hangup</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>; Network Down Emergency Queue<br>
exten => 1501,1,Answer<br>
exten => 1501,2,Wait(1)<br>
exten => 1501,3,SetVar(QUEUE_PRIO=50)<br>
exten => 1501,4,Queue(nocc|t||)<br>
exten => 1501,5,Playback(sdnglobal/no1avail-leavevm)<br>
exten => 1501,6,Voicemail(s1500)<br>
exten => 1501,7,Wait(1)<br>
exten => 1501,8,Hangup</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>;<br>
; Log into queue<br>
;<br>
exten => 1506,1,AddQueueMember(nocc)<br>
exten => 1506,2,Wait,1<br>
exten => 1506,3,Playback(agent-loginok)<br>
exten => 1506,4,Hangup<br>
;<br>
; Log out of queue<br>
;<br>
exten => 1507,1,RemoveQueueMember(nocc)<br>
exten => 1507,2,Wait,1<br>
exten => 1507,3,Playback(agent-loggedoff)<br>
exten => 1507,4,Hangup<br>
;</span></font><o:p></o:p></p>
<p class=MsoNormal><strong><b><font size=2 color=blue face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:blue'>queues.conf:</span></font></b></strong><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>[nocc]<br>
music = default<br>
announce = sdnglobal/queue-anc-nocc<br>
announce-holdtime = no<br>
announce-frequency = 30<br>
strategy = ringall<br>
context = queue-nocc-menu<br>
timeout = 25<br>
retry = 20<br>
maxlen = 0<br>
member => SIP/SDNCLT-NOCC-LL<br>
member => SIP/SDNCLT-NOCC-LR</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Tim McKee<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Henry Devito<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, September 30, 2004
9:35 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">asterisk-users@lists.digium.com</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> [Asterisk-Users] Queue
Setup</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Hi, I
am on my next venture now, Need to set up 3 queues. I would like
these setup using the agentcallbacklogin. Does anyone have an example of
this? I have looked through the wiki , but all that did was confuse
me. One of the problems I’m having is how do I configure my
extensions.conf to dial the agentcallbacklogin<o:p></o:p></span></font></p>
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