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<DIV><SPAN class=880450221-24052004><FONT face=Arial size=2>Hi
All,</FONT></SPAN></DIV>
<DIV><SPAN class=880450221-24052004><FONT face=Arial size=2>I had an unusual
problem today; I'm sure it's a configuration problem. </FONT></SPAN></DIV>
<DIV><SPAN class=880450221-24052004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=880450221-24052004><FONT face=Arial size=2>I had 2 phones
behind a nat device and I had qualify=300 in both extensions config. The device
I was talking to was an edgewater traffic shaper,/Sip Proxy. Since it is acting
as a sip proxy, it was ignoring the OPTIONS messages that * was sending, and
thus * interpreted that as the extensions being down. </FONT></SPAN></DIV>
<DIV><SPAN class=880450221-24052004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=880450221-24052004><FONT face=Arial size=2>I removed the
qualify lines and sip reload [ed]. The extension still showed up as
"UNREACHABLE" instead of "UNMONITORED". I had to do a full restart to get it to
stop sending the OPTIONS messages. </FONT></SPAN></DIV>
<DIV><SPAN class=880450221-24052004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=880450221-24052004><FONT face=Arial size=2>What did I do wrong
here? How can I make a change to qualify without restarting?</FONT></SPAN></DIV>
<DIV><SPAN class=880450221-24052004><FONT face=Arial
size=2></FONT></SPAN> </DIV><SPAN class=880450221-24052004>
<DIV><BR><FONT face=Arial size=2>Thanks all,</FONT></DIV>
<DIV><SPAN class=880450221-24052004><FONT face=Arial
size=2>Brett</FONT></SPAN></DIV>
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