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<div class=Section1>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'>I have been unsuccessful of yet to produce a ringback tone
when trying as an outside caller to dial an internal extension from an
auto-attendant. This is the scenario:</span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'> </span></font></p>
<p class=MsoNormal style='margin-left:40.5pt;text-indent:-22.5pt'><font size=3
face=Courier><span style='font-size:12.0pt;font-family:Courier'>1.</span></font><font
size=1><span style='font-size:7.0pt'> </span></font><font
face=Courier><span style='font-family:Courier'>Outside caller dials main line
that is going into an FXO card (X100P).</span></font></p>
<p class=MsoNormal style='margin-left:40.5pt;text-indent:-22.5pt'><font size=3
face=Courier><span style='font-size:12.0pt;font-family:Courier'>2.</span></font><font
size=1><span style='font-size:7.0pt'> </span></font><font
face=Courier><span style='font-family:Courier'>Auto-attendant answers</span></font></p>
<p class=MsoNormal style='margin-left:40.5pt;text-indent:-22.5pt'><font size=3
face=Courier><span style='font-size:12.0pt;font-family:Courier'>3.</span></font><font
size=1><span style='font-size:7.0pt'> </span></font><font
face=Courier><span style='font-family:Courier'>Outside caller dials an internal
extension</span></font></p>
<p class=MsoNormal style='margin-left:40.5pt;text-indent:-22.5pt'><font size=3
face=Courier><span style='font-size:12.0pt;font-family:Courier'>4.</span></font><font
size=1><span style='font-size:7.0pt'> </span></font><font
face=Courier><span style='font-family:Courier'>Internal extensions are analog
phones connected to SPA-2000 using SIP.</span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'> </span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'>In Step one, of course the caller gets a ringback tone
until the auto-attendant calls (supplied by the PSTN).</span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'> </span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'>In Step 3, the extension rings but no ringback tone is
supplied to the caller.</span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'> </span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'>Things I have tried thus far (_please read_).</span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'> </span></font></p>
<p class=MsoNormal style='margin-left:40.5pt;text-indent:-22.5pt'><font size=3
face=Courier><span style='font-size:12.0pt;font-family:Courier'>1.</span></font><font
size=1><span style='font-size:7.0pt'> </span></font><font
face=Courier><span style='font-family:Courier'>Removing Answer application from
auto-attendant</span></font></p>
<p class=MsoNormal style='margin-left:40.5pt;text-indent:-22.5pt'><font size=3
face=Courier><span style='font-size:12.0pt;font-family:Courier'>2.</span></font><font
size=1><span style='font-size:7.0pt'> </span></font><font
face=Courier><span style='font-family:Courier'>Adding “r” option to
Dial application</span></font></p>
<p class=MsoNormal style='margin-left:40.5pt;text-indent:-22.5pt'><font size=3
face=Courier><span style='font-size:12.0pt;font-family:Courier'>3.</span></font><font
size=1><span style='font-size:7.0pt'> </span></font><font
face=Courier><span style='font-family:Courier'>Add Ringing application before
dialing</span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'> </span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'>None of these options have worked.</span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'> </span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'>Please note that if I call from one internal extension to
another, I get a ringback tone. As well if I call an outside line from an
internal extension I get a ringback tone.</span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'> </span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'>I have searched the Asterisk Wiki, Asterisk Mailing List
and google.</span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'> </span></font></p>
<p class=MsoNormal><font size=3 face=Courier><span style='font-size:12.0pt;
font-family:Courier'>Any help would be greatly appreciated.</span></font></p>
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