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<DIV><FONT face=Arial size=2>I can't offer you an explanation Rob, only thanks.
</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>We were going nuts trying to track this with SIP
debugging, when in fact we had exactly the same problem on two mailboxes. In our
case it was msg0015.txt causing the MWI to stay lit.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>-Darren</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV>-- <BR>Darren Nickerson<BR>Senior Sales & Support Engineer<BR>iFAX
Solutions, Inc. <A href="http://www.ifax.com">www.ifax.com</A><BR><A
href="mailto:darren.nickerson@ifax.com">darren.nickerson@ifax.com</A><BR>+1.215.438.4638
ext 8106 office<BR>+1.215.243.8335 fax</DIV>
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style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=rjrae@softprofit.com href="mailto:rjrae@softprofit.com">rjrae</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=asterisk-users@lists.digium.com
href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, February 26, 2004 8:44
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [Asterisk-Users] MWI false light
activity - msg0000.txt</DIV>
<DIV><BR></DIV>
<DIV><FONT face=Arial size=2>Periodically when users delete voicemail a file
gets left behind that triggers an inaccurate message waiting light.
Users attempt to pickup/erase what they think is a legitimate
message.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial
size=2>/var/spool/asterisk/voicemail/default/*/INBOX/msg0000.txt</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thanks for your help.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Rob</FONT></DIV></BLOCKQUOTE></BODY></HTML>