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<TITLE>RE: [Asterisk-Users] queue / agent documentation</TITLE>
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<P><FONT SIZE=2><A HREF="http://www.digium.com/asterisk_handbook/agentlogin_queues.html" TARGET="_blank">http://www.digium.com/asterisk_handbook/agentlogin_queues.html</A></FONT>
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<P><FONT SIZE=2>And you should take a look at queues.conf for some comments detailing the various queue distribution algorithms, ringall, roundrobin, leastrecent so on so forth.</FONT></P>
<P><FONT SIZE=2>-Matt McAughan</FONT>
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<P><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: CallTrex Personal Assistant [<A HREF="mailto:devon@calltrex.com">mailto:devon@calltrex.com</A>]</FONT>
<BR><FONT SIZE=2>Sent: Friday, August 08, 2003 02:35</FONT>
<BR><FONT SIZE=2>To: asterisk-users@lists.digium.com</FONT>
<BR><FONT SIZE=2>Subject: [Asterisk-Users] queue / agent documentation</FONT>
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<P><FONT SIZE=2>We're moving a somewhat complicated call center over to an Asterisk system,</FONT>
<BR><FONT SIZE=2>and I'm looking for documentation on queue/agent configuration. So far I</FONT>
<BR><FONT SIZE=2>haven't found anything on the Digium or Asterisk websites, and I was hoping</FONT>
<BR><FONT SIZE=2>that someone could point me in the right direction.</FONT>
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<P><FONT SIZE=2>Thanks,</FONT>
<BR><FONT SIZE=2>Devon</FONT>
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