[asterisk-users] Mailing List Future

[Joshua C. Colp]

On Wed, Dec 13, 2023 at 8:40 AM Joshua C. Colp <jcolp at sangoma.com> wrote:

> On Mon, Dec 4, 2023 at 8:54 AM Joshua C. Colp <jcolp at sangoma.com> wrote:
>
>> On Mon, Dec 4, 2023 at 8:52 AM Antony Stone <
>> Antony.Stone at asterisk.open.source.it> wrote:
>>
>>> On Monday 04 December 2023 at 13:39:51, Joshua C. Colp wrote:
>>>
>>> > The mailing list will not receive emails from the forums. What I was
>>> > referring to is that Discourse does provide the ability to receive
>>> emails
>>> > for posts or threads you're interested in, and you are able to respond
>>> over
>>> > email to them as well.
>>>
>>> I use this forum via its email interface, and I agree that it works.
>>> The
>>> biggest disadvantage I experience is that although you can _reply_ to a
>>> thread
>>> via email, you cannot create a new one; you have to use the web forum
>>> interface for that.
>>>
>>> I don't know whether the forum software used here could be modified to
>>> allow
>>> that - I raised the same point on the FreeSwitch forum and an admin
>>> quite
>>> happily turned it on.  Maybe that could be investigated here?
>>>
>>
>> It actually is turned on for some of the categories, but as it's a hosted
>> instance I am limited in the available plugins and modification that can be
>> done to make this more clear. We can add documentation on the docs site for
>> it, and see if we can do something else.
>>
>
> To follow-up on this, I reached out to Discourse and they gave a
> suggestion on how to make it more evident (though not as nice as I would
> hope). I'll be experimenting with it in January, that is: making it more
> clearer/evident that email exists.
>

Just a reminder all regarding the time frame on the asterisk-users list,
and the move to Discourse[1]. In regards to starting threads using email I
have gone through and set up email addresses for the various categories.
The hard part is communicating this, and the options Discourse gave weren't
exactly the best. For the first attempt I have done the following:

1. Added a menu item at the top for "Starting Threads Over Email"
2. Created a forum post[2] which documents the categories and their email
address

If there's any other suggestions on it feel free to raise it.

Cheers,

[1] https://community.asterisk.org/
[2] https://community.asterisk.org/t/starting-threads-over-email/100275

-- 
Joshua C. Colp
Director of Engineering | Asterisk Project Lead
Sangoma Technologies
Check us out at www.sangoma.com and www.asterisk.org
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