[asterisk-users] help with crash

[Mark Murawski]

Hello Federico,

Can you please review the Bug Report requirements, and submit a new bug 
report for this issue?
https://docs.asterisk.org/Asterisk-Community/Asterisk-Issue-Guidelines/

Also Note:
Before filing a bug report... Your issue may not be a bug or could have 
been fixed already. Run through the check list below to verify you have 
done your due diligence.

Also Note:
You need to provide details regarding the crash.  Upload your dialplan 
(hide any secret information/passwords/etc).  Provide the console and 
debug logs that were just prior to the crash.


On 11/9/23 17:24, Federico wrote:
>
> 2023-11-08 18:14:13] ERROR[571246][C-000017e2] : Got 19 backtrace records
>
> # 0: [0x5bd18a] asterisk utils.c:2800 __ast_assert_failed()
>
> # 1: [0x4618e3] asterisk astobj2.c:589 __ao2_ref()
>
> # 2: [0x58e660] asterisk stasis_cache.c:824 update_create()
>
> # 3: [0x58efed] asterisk stasis_cache.c:903 caching_topic_exec()
>
> # 4: [0x586b90] asterisk stasis.c:1380 dispatch_message()
>
> # 5: [inlined] asterisk stasis.c:1490 publish_msg()
>
> # 6: [0x59588e] asterisk stasis_channels.c:796 
> ast_channel_publish_snapshot()
>
> # 7: [0x53b54c] asterisk pbx_app.c:488 pbx_exec()
>
> # 8: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()
>
> # 9: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()
>
> #10: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()
>
> #11: [0x53b599] asterisk pbx_app.c:493 pbx_exec()
>
> #12: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()
>
> #13: [0x5302b4] asterisk pbx.c:4377 __ast_pbx_run()
>
> #14: [0x53184b] asterisk pbx.c:4669 decrease_call_count()
>
> #15: [inlined] asterisk pbx.c:4702 pbx_thread()
>
> #16: [0x5b8329] asterisk utils.c:1576 dummy_start()
>
> #17: [0x7f62bec07ea5] libpthread.so.0 :0 __pthread_get_minstack()
>
> #18: [0x7f62bd0fe8dd] libc.so.6 :0 clone()
>
> [2023-11-08 18:14:13] ERROR[571292][C-000017e4] stasis_cache.c: 
> Excessive refcount 100000 reached on ao2 object 0x3616b38
>
> [2023-11-08 18:14:13] ERROR[571292][C-000017e4] stasis_cache.c: 
> FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 
> object 0x3616b38 (0)
>
> [2023-11-08 18:14:13] ERROR[571291][C-000017e3] stasis_cache.c: 
> Excessive refcount 100000 reached on ao2 object 0x3616b38
>
> [2023-11-08 18:14:13] ERROR[571291][C-000017e3] stasis_cache.c: 
> FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 
> object 0x3616b38 (0)
>
> [2023-11-08 18:14:13] ERROR[571290][C-000017e2] stasis_cache.c: 
> Excessive refcount 100000 reached on ao2 object 0x3616b38
>
> [2023-11-08 18:14:13] ERROR[571290][C-000017e2] stasis_cache.c: 
> FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 
> object 0x3616b38 (0)
>
> [2023-11-08 18:14:14] ERROR[571292][C-000017e4] : Got 23 backtrace records
>
> # 0: [0x5bd18a] asterisk utils.c:2800 __ast_assert_failed()
>
> # 1: [0x4618e3] asterisk astobj2.c:589 __ao2_ref()
>
> # 2: [0x58e660] asterisk stasis_cache.c:824 update_create()
>
> # 3: [0x58efed] asterisk stasis_cache.c:903 caching_topic_exec()
>
> # 4: [0x586b90] asterisk stasis.c:1380 dispatch_message()
>
> # 5: [inlined] asterisk stasis.c:1490 publish_msg()
>
> # 6: [0x59588e] asterisk stasis_channels.c:796 
> ast_channel_publish_snapshot()
>
> # 7: [0x53b54c] asterisk pbx_app.c:488 pbx_exec()
>
> # 8: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()
>
> # 9: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()
>
> #10: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()
>
> #11: [0x53b599] asterisk pbx_app.c:493 pbx_exec()
>
> #12: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()
>
> #13: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()
>
> #14: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()
>
> #15: [0x53b599] asterisk pbx_app.c:493 pbx_exec()
>
> #16: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()
>
> #17: [0x5302b4] asterisk pbx.c:4377 __ast_pbx_run()
>
> #18: [0x53184b] asterisk pbx.c:4669 decrease_call_count()
>
> #19: [inlined] asterisk pbx.c:4702 pbx_thread()
>
> #20: [0x5b8329] asterisk utils.c:1576 dummy_start()
>
> #21: [0x7f62bec07ea5] libpthread.so.0 :0 __pthread_get_minstack()
>
> #22: [0x7f62bd0fe8dd] libc.so.6 :0 clone()
>
> [2023-11-08 18:14:14] ERROR[571291][C-000017e3] : Got 19 backtrace records
>
> # 0: [0x5bd18a] asterisk utils.c:2800 __ast_assert_failed()
>
> # 1: [0x4618e3] asterisk astobj2.c:589 __ao2_ref()
>
> # 2: [0x58e660] asterisk stasis_cache.c:824 update_create()
>
> # 3: [0x58efed] asterisk stasis_cache.c:903 caching_topic_exec()
>
> # 4: [0x586b90] asterisk stasis.c:1380 dispatch_message()
>
> # 5: [inlined] asterisk stasis.c:1490 publish_msg()
>
> # 6: [0x59588e] asterisk stasis_channels.c:796 
> ast_channel_publish_snapshot()
>
> # 7: [0x53b54c] asterisk pbx_app.c:488 pbx_exec()
>
> # 8: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()
>
> # 9: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()
>
> #10: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()
>
> #11: [0x53b599] asterisk pbx_app.c:493 pbx_exec()
>
> #12: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()
>
> #13: [0x5302b4] asterisk pbx.c:4377 __ast_pbx_run()
>
> #14: [0x53184b] asterisk pbx.c:4669 decrease_call_count()
>
> #15: [inlined] asterisk pbx.c:4702 pbx_thread()
>
> #16: [0x5b8329] asterisk utils.c:1576 dummy_start()
>
> #17: [0x7f62bec07ea5] libpthread.so.0 :0 __pthread_get_minstack()
>
> #18: [0x7f62bd0fe8dd] libc.so.6 :0 clone()
>
> [2023-11-08 18:14:14] ERROR[571290][C-000017e2] : Got 23 backtrace records
>
> # 0: [0x5bd18a] asterisk utils.c:2800 __ast_assert_failed()
>
> # 1: [0x4618e3] asterisk astobj2.c:589 __ao2_ref()
>
> # 2: [0x58e660] asterisk stasis_cache.c:824 update_create()
>
> # 3: [0x58efed] asterisk stasis_cache.c:903 caching_topic_exec()
>
> # 4: [0x586b90] asterisk stasis.c:1380 dispatch_message()
>
> # 5: [inlined] asterisk stasis.c:1490 publish_msg()
>
> # 6: [0x59588e] asterisk stasis_channels.c:796 
> ast_channel_publish_snapshot()
>
> # 7: [0x53b54c] asterisk pbx_app.c:488 pbx_exec()
>
> # 8: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()
>
> # 9: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()
>
> #10: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()
>
> #11: [0x53b599] asterisk pbx_app.c:493 pbx_exec()
>
> #12: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()
>
> #13: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()
>
> #14: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()
>
> #15: [0x53b599] asterisk pbx_app.c:493 pbx_exec()
>
> #16: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()
>
> #17: [0x5302b4] asterisk pbx.c:4377 __ast_pbx_run()
>
> #18: [0x53184b] asterisk pbx.c:4669 decrease_call_count()
>
> #19: [inlined] asterisk pbx.c:4702 pbx_thread()
>
> #20: [0x5b8329] asterisk utils.c:1576 dummy_start()
>
> #21: [0x7f62bec07ea5] libpthread.so.0 :0 __pthread_get_minstack()
>
> #22: [0x7f62bd0fe8dd] libc.so.6 :0 clone()
>
> [2023-11-08 18:14:14] ERROR[571209][C-000017e3] stasis_cache.c: 
> Excessive refcount 100000 reached on ao2 object 0x3616b38
>
> [2023-11-08 18:14:14] ERROR[571209][C-000017e3] stasis_cache.c: 
> FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 
> object 0x3616b38 (0)
>
> [2023-11-08 18:14:14] ERROR[571209][C-000017e3] : Got 26 backtrace records
>
> # 0: [0x5bd18a] asterisk utils.c:2800 __ast_assert_failed()
>
> # 1: [0x4618e3] asterisk astobj2.c:589 __ao2_ref()
>
> # 2: [0x58e660] asterisk stasis_cache.c:824 update_create()
>
> # 3: [0x58efed] asterisk stasis_cache.c:903 caching_topic_exec()
>
> # 4: [0x586b90] asterisk stasis.c:1380 dispatch_message()
>
> # 5: [inlined] asterisk stasis.c:1490 publish_msg()
>
> # 6: [0x595786] asterisk stasis_channels.c:767 
> ast_channel_stage_snapshot_done()
>
> # 7: [0x49f122] asterisk channel.c:987 __ast_channel_alloc_ap()
>
> # 8: [0x49f409] asterisk channel.c:1009 __ast_channel_alloc()
>
> # 9: [0x4d270d] asterisk core_unreal.c:1222 ast_unreal_new_channels()
>
> #10: [0x4ce07e] asterisk core_local.c:1016 
> local_request_with_stream_topology()
>
> #11: [0x4a1fe7] asterisk channel.c:6353 request_channel()
>
> #12: [0x4a4c68] asterisk channel.c:6447 ast_request()
>
> #13: [0x7f625d021eda] app_queue.so app_queue.c:4717 ring_entry()
>
> #14: [0x7f625d0232d3] app_queue.so app_queue.c:4886 ring_one()
>
> #15: [0x7f625d025592] app_queue.so app_queue.c:5487 wait_for_answer()
>
> #16: [0x7f625d026fa3] app_queue.so app_queue.c:7110 try_calling()
>
> #17: [0x7f625d02a4e1] app_queue.so app_queue.c:8730 queue_exec()
>
> #18: [0x53b599] asterisk pbx_app.c:493 pbx_exec()
>
> #19: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()
>
> #20: [0x5302b4] asterisk pbx.c:4377 __ast_pbx_run()
>
> #21: [0x53184b] asterisk pbx.c:4669 decrease_call_count()
>
> #22: [inlined] asterisk pbx.c:4702 pbx_thread()
>
> #23: [0x5b8329] asterisk utils.c:1576 dummy_start()
>
> #24: [0x7f62bec07ea5] libpthread.so.0 :0 __pthread_get_minstack()
>
> #25: [0x7f62bd0fe8dd] libc.so.6 :0 clone()
>
> [2023-11-08 18:14:14] ERROR[571346][C-000017e3] stasis_cache.c: 
> Excessive refcount 100000 reached on ao2 object 0x3616b38
>
> [2023-11-08 18:14:14] ERROR[571346][C-000017e3] stasis_cache.c: 
> FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 
> object 0x3616b38 (0)
>
> [2023-11-08 18:14:14] ERROR[571346][C-000017e3] : Got 23 backtrace records
>
> # 0: [0x5bd18a] asterisk utils.c:2800 __ast_assert_failed()
>
> # 1: [0x4618e3] asterisk astobj2.c:589 __ao2_ref()
>
> # 2: [0x58e660] asterisk stasis_cache.c:824 update_create()
>
> # 3: [0x58efed] asterisk stasis_cache.c:903 caching_topic_exec()
>
> # 4: [0x586b90] asterisk stasis.c:1380 dispatch_message()
>
> # 5: [inlined] asterisk stasis.c:1490 publish_msg()
>
> # 6: [0x59588e] asterisk stasis_channels.c:796 
> ast_channel_publish_snapshot()
>
> # 7: [0x53b54c] asterisk pbx_app.c:488 pbx_exec()
>
> # 8: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()
>
> # 9: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()
>
> #10: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()
>
> #11: [0x53b599] asterisk pbx_app.c:493 pbx_exec()
>
> #12: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()
>
> #13: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()
>
> #14: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()
>
> #15: [0x53b599] asterisk pbx_app.c:493 pbx_exec()
>
> #16: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()
>
> #17: [0x5302b4] asterisk pbx.c:4377 __ast_pbx_run()
>
> #18: [0x53184b] asterisk pbx.c:4669 decrease_call_count()
>
> #19: [inlined] asterisk pbx.c:4702 pbx_thread()
>
> #20: [0x5b8329] asterisk utils.c:1576 dummy_start()
>
> #21: [0x7f62bec07ea5] libpthread.so.0 :0 __pthread_get_minstack()
>
> #22: [0x7f62bd0fe8dd] libc.so.6 :0 clone()
>
> [2023-11-08 18:14:14] ERROR[571354][C-000017e4] stasis_cache.c: 
> Excessive refcount 100000 reached on ao2 object 0x3616b38
>
> [2023-11-08 18:14:14] ERROR[571354][C-000017e4] stasis_cache.c: 
> FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 
> object 0x3616b38 (0)
>
> [2023-11-08 18:14:15] ERROR[571354][C-000017e4] : Got 23 backtrace records
>
> # 0: [0x5bd18a] asterisk utils.c:2800 __ast_assert_failed()
>
>
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