[asterisk-users] VoiceMail() stop dialplan processing

[Joshua C. Colp]

On Mon, Oct 3, 2022 at 9:11 AM Antony Stone <
Antony.Stone at asterisk.open.source.it> wrote:

> Hi.
>
> I have a dialplan which calls the VoiceMail() application, and I'm getting
> the
> following behaviour:
>
>  - if the inbound caller leaves a message, then presses #, and then
> presses 1
> to accept the recording, everything works as expected and the dialplan
> continues processing after the line containing VoiceMail()
>
>  - if the inbound caller leaves a message and then hangs up, the diaplan
> simply stops executing with a message such as:
>
> [2022-10-03 13:02:23.355976] pbx VERBOSE[19022][C-00000556]: pbx.c:4413 in
> __ast_pbx_run: Spawn extension (RecordVM, 00xx74xx88xx90, 2) exited
> non-zero
> on 'SIP/TrunkOne-00000c12'
>
> The subsequent commands in the dialplan do not get processed.
>

This is fundamentally how dialplan works. If a channel hangs up, then
normal dialplan execution stops.


>
>
> Can anyone suggest either why this would happen and how to get the
> dialplan to
> continue processing under all circumstances, or at least how to
> investigate
> futher what is causing this to happen?
>
> I'm sure that leaving a message and hanging up the call should be valid
> because that's what the default greeting message tells people they can do.
>

It is. If you're needing to do something afterwards, then the 'h' extension
or hangup handlers are used to execute logic when the channel is hung up.

-- 
Joshua C. Colp
Asterisk Project Lead
Sangoma Technologies
Check us out at www.sangoma.com and www.asterisk.org
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