[asterisk-users] Asterisk 16.23.0 doesn't respond anymore

[Administrator]

Hi Mark

Le 13/12/2021 à 22:53, Mark Murawski a écrit :
> Hi,
>
> 1) You should change your name on your email client so it doesn't say 
> "Administrator"
>
> 2) Please follow the instructions at 
> https://wiki.asterisk.org/wiki/display/AST/Installing+Asterisk+From+Source
>
> 3) Compile with DEBUG_THREADS and DONT_OPTIMIZE, but note this will 
> incur a performance hit.  Test this on a lab/testing environment if 
> you can.
>
> 4) Reproduce your lockup problem.
>
> 5) Save the output of 'core show locks'
>
> 6) Enable core dumps in your environment, Get a core dump 
> https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace
>
> 7) Post your findings back to the list and/or submit a bug report 
> following the guidelines here: 
> https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

This is a production server which is running well over years (asterisk 
11-13-16) and this happend with the latest version. Only valid option 
you gave is the core show locks. I ask the list before opening a bug 
report, as usually.

And for the name, emails are always signed with first name ;)

>
>
>
> On 12/13/21 12:24, Administrator wrote:
>> Complement: restarting asterisk does the job and everything come back 
>> to normal.
>>
>> Le 13/12/2021 à 18:13, Administrator a écrit :
>>> Hi list,
>>>
>>> we faced on 2 different asterisk servers an identical problem 
>>> (16.23.0 compiled as well as 16.2.1~dfsg-1+deb10u2 packaged for 
>>> Debian Buster)
>>>
>>> [lot of same before ...]
>>> [2021-12-13 17:13:33] WARNING[3923454] chan_iax2.c: Max retries 
>>> exceeded to host 10.99.3.24 on IAX2/33388917474-20089 (type = 6, 
>>> subclass = 11, ts=3879966, seqno=91)
>>> [2021-12-13 17:13:38] WARNING[3923450] chan_iax2.c: Max retries 
>>> exceeded to host 10.99.3.24 on IAX2/33388917474-20089 (type = 6, 
>>> subclass = 2, ts=3884984, seqno=92)
>>> [2021-12-13 17:13:40] WARNING[3923447] chan_iax2.c: Max retries 
>>> exceeded to host 10.99.3.24 on IAX2/33388917474-24830 (type = 6, 
>>> subclass = 11, ts=3919975, seqno=100)
>>> [2021-12-13 17:13:43] WARNING[3923448] chan_iax2.c: Max retries 
>>> exceeded to host 10.99.3.24 on IAX2/33388917474-20089 (type = 6, 
>>> subclass = 11, ts=3889966, seqno=93)
>>> [2021-12-13 17:13:47] WARNING[3923450] chan_iax2.c: Max retries 
>>> exceeded to host 10.99.3.24 on IAX2/33388917474-24830 (type = 6, 
>>> subclass = 2, ts=3926989, seqno=101)
>>> [2021-12-13 17:13:50] WARNING[3923453] chan_iax2.c: Max retries 
>>> exceeded to host 10.99.3.24 on IAX2/33388917474-24830 (type = 6, 
>>> subclass = 11, ts=3929974, seqno=102)
>>> [2021-12-13 17:13:53] WARNING[3923447] chan_iax2.c: Max retries 
>>> exceeded to host 10.99.3.24 on IAX2/33388917474-20089 (type = 6, 
>>> subclass = 11, ts=3899966, seqno=94)
>>> [2021-12-13 17:13:59] WARNING[3923448] chan_iax2.c: Max retries 
>>> exceeded to host 10.99.3.24 on IAX2/33388917474-20089 (type = 6, 
>>> subclass = 2, ts=3905984, seqno=95)
>>> [lot of same after ...]
>>>
>>> and asterisk doesn't respond anymaore. Logs on console and in files 
>>> are written but iax as well as pjsip doesn't respond, running calls 
>>> are dead.
>>>
>>> The above errors appears only for this one IAX trunk, no info about 
>>> the others but on their side registrations is gone and they try to 
>>> reconnect. Same for PJSIP client, they try to reconnect but no 
>>> answer from asterik.
>>>
>>> Any clue ?
>>
>
-- 
Daniel