[asterisk-users] Asterisk Drop call

[Roberto]

Thanks Luciano.
But there is no active ALG on the modem.
Attached the call flow, including the ACK.


Em 22/09/2020 14:41, Luciano Moreira escreveu:
> Roberto
>
> Check your router if ALG or similar feature is enabled. Disable and test.
> Also, on SNGREP check if both parties are getting ACK correctly after 
> RTP starts.
>
> *--*
> *Atenciosamente,*
> *
> Luciano Moreira
> **(85)99974-2750*
> *__
> Logic Telecom
> *
> *0800-085-7799 | (85)4042-7799 | **(11)4210-7799*
>
>
> Em ter., 22 de set. de 2020 às 13:35, Roberto 
> <roberto.medola at gasparimsantos.com.br 
> <mailto:roberto.medola at gasparimsantos.com.br>> escreveu:
>
>     Hello.
>     Thanks for the reply.
>
>     Yes. In the traffic analyzed, the BYE is sent by the originator of
>     the call, but there is no "human" hangup, but the asterisk one.
>
>     BYE is sent, received and confirmed.
>
>     I don't know how I could investigate the reason for this BYE.
>
>     Em 21/09/2020 17:12, Dovid Bender escreveu:
>>     Is there anything in the Asterisk logs? Which side sends the BYE?
>>     Were you able to capture the traffic with sngrep/wireshark to see
>>     if any side stopped sending/getting RTP? What did the other side
>>     see?
>>
>>
>>     On Mon, Sep 21, 2020 at 3:22 PM Roberto
>>     <roberto.medola at gasparimsantos.com.br
>>     <mailto:roberto.medola at gasparimsantos.com.br>> wrote:
>>
>>         Hello
>>         I have an asterisk 16.2.1 on an ubuntu on AWS, which is
>>         experiencing a
>>         drop in call. It does not have a certain time, it is random.
>>         The audio
>>         is flowing normally and the call is dropped.
>>         Has anyone ever experienced this?
>>
>>         My settings changed below:
>>
>>         allowoverlap = no
>>         udpbindaddr = 0.0.0.0
>>         tcpenable = no
>>         tcpbindaddr = 0.0.0.0
>>
>>         transport = udp, ws, wss
>>
>>         srvlookup = yes
>>
>>         directmedia = no
>>
>>         rtcachefriends = yes
>>
>>         externaddr = my ip address
>>
>>         externhost = my domain address ; foo.dyndns.net
>>         <http://foo.dyndns.net>; refreshed periodically
>>         externrefresh = 180
>>
>>                localnet = 172.31.40.21 / 255.255.240.0; AWS NETWORK
>>                localnet = 192.168.0.0 / 255.255.0.0; RFC 1918 addresses
>>                localnet = 10.0.0.0 / 255.0.0.0; Also RFC1918
>>                localnet = 172.16.0.0 / 12; Another RFC1918 with CIDR
>>         notation
>>                localnet = 169.254.0.0 / 255.255.0.0; Zero conf local
>>         network
>>                localnet = 200.0.0.0 / 24
>>                localnet = 191.0.0.0 / 24
>>                localnet = 201.0.0.0 / 24
>>                localnet = 177.0.0.0 / 24
>>
>>                localnet = 179.0.0.0 / 24
>>
>>
>>         Thanks
>>
>>         Roberto.
>>
>>
>>         -- 
>>         _____________________________________________________________________
>>         -- Bandwidth and Colocation Provided by
>>         http://www.api-digital.com --
>>
>>         Check out the new Asterisk community forum at:
>>         https://community.asterisk.org/
>>
>>         New to Asterisk? Start here:
>>         https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>>
>>         asterisk-users mailing list
>>         To UNSUBSCRIBE or update options visit:
>>         http://lists.digium.com/mailman/listinfo/asterisk-users
>>
>>
>
>     -- 
>     _____________________________________________________________________
>     -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
>     Check out the new Asterisk community forum at:
>     https://community.asterisk.org/
>
>     New to Asterisk? Start here:
>     https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>
>     asterisk-users mailing list
>     To UNSUBSCRIBE or update options visit:
>     http://lists.digium.com/mailman/listinfo/asterisk-users
>
>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20200923/8139ade0/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: fluxo.png
Type: image/png
Size: 90361 bytes
Desc: not available
URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20200923/8139ade0/attachment-0001.png>