[asterisk-users] HELP! I can't get my Cisco CP-7960G IP hardphone to register on my Asterisk VoIP IP PBX SIP Server with FreePBX GUI
Turritopsis Dohrnii Teo En Ming
ceo at teo-en-ming.com
Tue Dec 22 03:42:35 CST 2020
Good day from Singapore,
I seem to have found the solution at FreePBX community forums. Please
check out the following discussion thread.
Discussion Thread: Cisco 7940 registration problem RESOLVED
Link:
https://community.freepbx.org/t/cisco-7940-registration-problem-resolved/30285
But I don't understand very well what users at this discussion thread
are talking about. Can someone help me understand better after reading
through the above discussion thread?
For your information, I am using PJSIP extension instead of CHAN_SIP
extension.
I am planning to work on my Cisco 7960 IP phone registration problem
this coming Christmas 2020 weekends.
Thank you very much for your kind assistance.
On 2020-12-21 09:58, Duncan Turnbull wrote:
> Hi there
>
> I would normally highlight the part but the email is so long I thought
> I would just note what I can see
>
> It appears the Cisco is downloading files.
> None of the SIP traces show the IP of the phone of the extension
>
> Your proxy is at 192.168.1.9
> Your phone is at 192.168.1.130
>
> These are the details you want the phone to pickup
> line1_name: "1600"
> line1_shortname: "TEO EN MING"
> line1_displayname: "TURRITOPSIS DOHRNII TEO EN MING"
> line1_authname: "1600"
> line1_password: "IP Phone Extension Password"
>
> I don't see any registration attempts from your phone.
>
> The first thing is to use the phone screen display to check if it
> actually has picked up the settings.
> To unlock the Cisco SIP IP phone, press **#
>
> You can also telnet to the phone usually cisco as password, and look
> at logs. Its quite possible some of your config files are not quite
> right. If they were all wrong the Cisco would keep trying to TFTP the
> files.
>
> This is an old SIPDefault.cnf I used to use in NZ
> ================================================
>
> ; sip default configuration file
> #Image Version
> image_version:P0S3-08-6-00 ;
> #Proxy server address
> proxy1_address: 10.12.41.1 ;
> proxy_register: 1;
> logo_url: "http://10.12.41.1/Logo.bmp" ; URL for
> branding logo to be used on phone display
> time_format: 0 ;
> preferred_codec: g711alaw ;
> sntp_mode: unicast ;
> dial_template: dialplan
> sntp_server: 10.12.41.1 ;
> messages_uri: "*97"
> time_zone : NZST
> dst_auto_adjust : 1
> dst_offset : 01
> dst_start_month : September
> dst_start_day : 29
> dst_start_time : 02:00
> dst_stop_month : April
> dst_stop_day : 6
> dst_stop_time : 02:00
> =================================================
>
> This is a SIP Phone template - you can compare settings and notes on
> the settings
> # SIP Configuration Generic File (start)
>
> =================================================
> # Proxy Server
> proxy1_address: "10.12.41.1"
>
> # Line 1 Settings
> line1_name: "EXTN" ; Line 1 Extension\User ID
> line1_shortname: "0NXXXXXXX" ; Line 1 Short Name
> line1_displayname: "0NXXXXXXX" ; Line 1 Display Name
> line1_authname: "EXTN" ; Line 1 Registration Authentication
> line1_password: "6gs72ha9" ; Line 1 Registration Password
> phone_label: "Company Limited" ; no effect on SIP messaging
>
> # Line 2 Settings
> line2_name: "" ; Line 2 Extension\User ID
> line2_displayname: "" ; Line 2 Display Name
> line2_authname: "UNPROVISIONED" ; Line 2 Registration
> Authentication
> line2_password: "UNPROVISIONED" ; Line 2 Registration Password
>
> # Line 3 Settings
> line3_name: "" ; Line 3 Extension\User ID
> line3_displayname: "" ; Line 3 Display Name
> line3_authname: "UNPROVISIONED" ; Line 3 Registration
> Authentication
> line3_password: "UNPROVISIONED" ; Line 3 Registration Password
>
> # Line 4 Settings
> line4_name: "" ; Line 4 Extension\User ID
> line4_displayname: "" ; Line 4 Display Name
> line4_authname: "UNPROVISIONED" ; Line 4 Registration
> Authentication
> line4_password: "UNPROVISIONED" ; Line 4 Registration Password
>
> # Line 5 Settings
> line5_name: "" ; Line 5 Extension\User ID
> line5_displayname: "" ; Line 5 Display Name
> line5_authname: "UNPROVISIONED" ; Line 5 Registration
> Authentication
> line5_password: "UNPROVISIONED" ; Line 5 Registration Password
>
> # Line 6 Settings
> line6_name: "" ; Line 6 Extension\User ID
> line6_displayname: "" ; Line 6 Display Name
> line6_authname: "UNPROVISIONE" ; Line 6 Registration
> Authentication
> line6_password: "UNPROVISIONE" ; Line 6 Registration Password
>
> # Emergency Proxy info
> proxy_emergency: ""
> proxy_emergency_port: "5060"
>
> # Backup Proxy info
> proxy_backup: ""
> proxy_backup_port: "5060"
>
> # Outbound Proxy info
> outbound_proxy: ""
> outbound_proxy_port: "5060"
>
> # NAT/Firewall Traversal
> nat_enable: "0"
> nat_address: ""
> voip_control_port: "5060"
> start_media_port: "10000"
> end_media_port: "20000"
> nat_received_processing: "0"
>
> # Phone Label (Text desired to be displayed in upper right corner)
> phone_label: "Name's phone" ; Has no effect on SIP messaging
>
> # Time Zone phone will reside in
> time_zone: NZST
> time_format: "D/M/Ya"
> # Telnet Level (enable or disable the ability to telnet into this phone
> telnet_level: "2" ; 0-Disabled (default), 1-Enabled, 2-Privileged
>
> # Phone prompt/password for telnet/console session
> phone_prompt: "" ; Telnet/Console Prompt
> phone_password: "cisco" ; Telnet/Console
> Password
>
> # Enable_VAD (1-enabled, 0-disabled)
> enable_vad: "0"
>
> # Network Media Type (auto, full100, full10, half100, half10)
> network_media_type: "auto"
> user_info: none
>
> # URL for external Directory location
> directory_url: "http://10.12.41.1/directory.html"
> =================================================
>
> I would then recommend tcpdump to monitor traffic coming from
> 192.168.1.130 Tcpdump is an important tool to learn to use and you
> can look at all traffic coming from the phone, perhaps its using TCP
> instead of UDP?
>
> Have you got a copy of the Cisco SIP IP Phone 7960 Administrator Guide
> - it should be on the web somewhere
>
> Good luck, it will take a little time to get familiar with your
> environment but its important to put the time in to work out what
> means what
>
> Cheers Duncan
--
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