[asterisk-users] New library portal description for the UK developer

[Dovid Bender]

Yossi,

The goal is to be able to use the platform as a multi purpose system. I
would rather have one interface and then have YouTube videos explaining how
the system works rather then have multiple web interfaces.



On Fri, Dec 11, 2020 at 1:56 PM Joseph Siegel <jsiegel at telecurve.com> wrote:

> Hi Dan,
>
> I will let Dovid work with you on the back end, while I share how I
> imagine the web side of things to look. We need to keep in mind that these
> users are librarians, many older women who are not very tech savvy. I want
> to have a system that displays a visual representation of how the IVR
> works. I also want to have a simple mode and an expert mode. The simple
> mode is what most libraries will use. It allows them to upload an initial
> greeting, a menu of stories, and then each individual story. I am attaching
> a file that I currently share with them to help them understand how the
> system is structured so they know what files they need to record. What I
> imagine is a web based portal that has similar "bubbles". One for the
> greeting, one for the menu, and then the ability to add up to 99 for each
> story that corresponds to the number someone presses Within each bubble,
> they could either upload a file, or record one directly on the web,
> playback to hear the quality, delete if they need to replace.
>
>
> The expert mode would have a similar structure but allow for a drag and
> drop (or other simple to use system) so that they could create submenus.
> See page 2 on the attached illustration that I use to demonstrate that
> function currently.
>
> Obviously, we also need an admin portal to create and manage accounts. As
> Dovid discussed, we will want to add features *down the road*, for
> example, in a story bubble they could insert a web stream instead of
> uploading/recording a file. Our initial goal is to have a portal that
> allows both the simple and expert mode so our product can run on its own
> without having to manually send and load files as we are doing today.
>
> On Tue, Dec 1, 2020 at 3:52 PM Dan Jenkins <dan at nimblea.pe> wrote:
>
>> Hi Dovid,
>>
>> Sorry for missing your last email - it got mixed up with a load of
>> broadcaster.vc interest. Yup totally - web ui that enables recording of
>> prompts, building up an IVR etc...
>>
>> How did you want to handle the backend of the phone system? All database
>> driven and youd code up the IVR? Or do you want it all handled with
>> something like the ARI?
>>
>> Dan
>>
>>
>>
>> On Tue, Dec 1, 2020 at 7:12 PM Dovid Bender <dovid at telecurve.com> wrote:
>>
>>> Dan?
>>>
>>>
>>> On Thu, Nov 26, 2020 at 5:01 PM Dovid Bender <dovid at telecurve.com>
>>> wrote:
>>>
>>>> Dan,
>>>>
>>>> Please see below which is what we want in simplified terms. Does this
>>>> go along what I explained to you on the phone? We could go into greater
>>>> details such as call records, graphs for the admins etc.
>>>>
>>>>
>>>>
>>>> On Wed, Nov 25, 2020 at 11:58 AM Joseph Siegel <jsiegel at telecurve.com>
>>>> wrote:
>>>>
>>>>>
>>>>>
>>>>> We provide libraries with Dial-A-Story services. Each library gets a
>>>>> dedicated phone number. When people call the number, they hear a greeting,
>>>>> followed by a menu of stories to listen:
>>>>>
>>>>> Demo - 732-313-0099
>>>>>
>>>>> Some libraries have submenus - for example, to listen to children's
>>>>> stories press 1, to listen to adult stories, press 2 - Demo
>>>>> 862-910-1100
>>>>>
>>>>> Currently, libraries record their stories using whatever software they
>>>>> have, and then email  us the audio files.
>>>>>
>>>>> We would like a portal that will allow them to record and play
>>>>> back their audio files, along with the ability to create dynamic menus.  So
>>>>> a menu system like the first demo # above, or submenus like the second. It
>>>>> has to have an easy to use GUI since most users are going to be librarians
>>>>> with basic computer knowledge.
>>>>>
>>>>> Essentially, they start with a blank plate and easily build menus and
>>>>> add stories to those menu options.
>>>>>
>>>>>
>>>>>
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