[asterisk-users] Various extensions ring once and go to voicemail

Duncan Turnbull duncan at e-simple.co.nz
Mon Jan 14 16:02:51 CST 2019



Sent from my iPad

> On 15/01/2019, at 10:34 AM, Thomas Peters <TPeters at mcts.org> wrote:
> 
> Duncan:
>  
> You may have it right—I took one phone and set the ring time to 60 seconds. I now get about 4 rings on that one.
>  
> I wonder how I can change the timing source.

In one version (and I can’t recall which) asterisk moved to an internal timing system, to avoid the hardware need.

There should be quite a lot of discussion of it in the archives or perhaps voipinfo

I don’t know if you can slow the VM processor speed? I am guessing it is counting something much faster than it used to

Cheers Duncan



>  
> Thomas M. Peters | Sr. Systems Administrator |  tpeters at mcts.org  
> Desk: 414.343.1720 | Helpdesk: x3400 or  helpdesk at mcts.org
> Milwaukee County Transit System
>  
> 1942 N 17th Street | Milwaukee, WI  53205
> Check us out on Facebook & Twitter
>  
> From: asterisk-users <asterisk-users-bounces at lists.digium.com> On Behalf Of Duncan
> Sent: Monday, January 14, 2019 2:29 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion <asterisk-users at lists.digium.com>
> Subject: Re: [asterisk-users] Various extensions ring once and go to voicemail
>  
>  
> 
> On Tue, Jan 15, 2019 at 7:42 AM, Thomas Peters <TPeters at mcts.org> wrote:
> 
> We have an old Asterisk 1.8.7.0 system desperately need to keep alive for another 6 months or so. We had all kinds of hardware problems, so we virtualized it.
>  
> Thats a while back, I think it tended to use zaptel or dahdi hardware as a timer, you may need to find a timing source as perhaps the clock in the VM is just going too fast
>  
> 
> 
> Now, random extensions ring once and go straight to voicemail.
>  
> I went to one of the affected extensions and changed the ring time from the default (20) to 26. Still one ring. I changed it to 30. Now I get two rings. Other extensions ring once or twice.  After some time has gone by since this was first reported, all phones in my random sample ring only twice.
>  
> As I trace a call to that extension through the log, I notice it setting the ring timer properly (I think) and then I see
> app_dial.c – SIP/1234-00001111 is ringing
> Then eventually
>                 app_dial.c:     -- Nobody picked up in 30000 ms
>  
> But according to the timestamps, the time from the one event to the other is ten seconds!
>  
> Here’s another example- call starts:
> [2019-01-14 08:17:33] VERBOSE[13311] pbx.c:     -- Executing [3327 at cc-long-distance:1] ExecIf("SIP/4704-00001265", "0?Set(__RINGTIMER=0)") in new stack
> . . .
> [2019-01-14 08:17:33] VERBOSE[13311] app_dial.c:     -- SIP/3327-00001266 is ringing
> . . .
> [2019-01-14 08:17:41] VERBOSE[13311] app_dial.c:     -- Nobody picked up in 20000 ms
> So again, the elapsed time is nowhere near 20 seconds.
>  
> Another: This time the ring time has been set to 30 seconds (and I still get only 2 rings)
> [2019-01-14 08:41:54] VERBOSE[16008] pbx.c:     -- Executing [3327 at cc-long-distance:1] ExecIf("SIP/4704-00001304", "1?Set(__RINGTIMER=30)") in new stack
>                 . . .
>                 [2019-01-14 08:41:54] VERBOSE[16008] pbx.c:     -- Executing [s at macro-exten-vm:5] Set("SIP/4704-00001304", "RT=30") in new stack
>                 . . .
>                 [2019-01-14 08:41:54] VERBOSE[16008] pbx.c:     -- Executing [s at macro-dial-one:30] Set("SIP/4704-00001304", "D_OPTIONS=trWw") in new stack
>                 . . .
>                 [2019-01-14 08:41:54] VERBOSE[16008] app_dial.c:     -- SIP/3327-00001305 is ringing
>                 . . .
>                 [2019-01-14 08:42:05] VERBOSE[16008] app_dial.c:     -- Nobody picked up in 30000 ms
>  
> So, after 9 seconds, it says “Nobody picked up after 30000 ms”???
>  
> Is this some weirdness of Oracle VMs? Anybody have any advice for me?
>  
>  
> Additional information:
> FreePBX version 2.9.0.7
>             PBX in a Flash Version 1.2 Daemon Status
> ********************************************************************
> * Asterisk  * ONLINE  * Dahdi     * ONLINE  * MySQL      * ONLINE  *
> * SSH       * ONLINE  * Apache    * ONLINE  * Iptables   * OFFLINE *
> * Fail2ban  * OFFLINE * IP Connect* ONLINE  * Ip6tables  * OFFLINE *
> * BlueTooth * ONLINE  * Hidd      * ONLINE  * NTPD       * ONLINE  *
> * Sendmail  * ONLINE  * Samba     * OFFLINE * Webmin     * LOADING *
> * Ethernet0 * ONLINE  * Ethernet1 * ONLINE  * Wlan0      *   N/A   *
> ********************************************************************
> * Running Asterisk Version : Asterisk 1.8.7.0
> * Asterisk Source Version  : 1.8.7.0
> * Dahdi Source Version     : 2.5.0.1+2.5.0.1
> * Libpri Source Version    : 1.4.12
> * Addons Source Version    : 1.4.7
> ********************************************************************
> Voipserver on 10.10.141.251 - eth0
> Red Hat Enterprise Linux Server release 4.5 (Tikanga) :32 Bit Kernel: 2.6.18-92.1.6.el5
>  
>  
>  
> Thomas M. Peters | Sr. Systems Administrator |  tpeters at mcts.org  
> Desk: 414.343.1720 | Helpdesk: x3400 or  helpdesk at mcts.org
> Milwaukee County Transit System
>  
> 1942 N 17th Street | Milwaukee, WI  53205
> Check us out on Facebook & Twitter
>  
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