[asterisk-users] Block Spam Calls
Jeff LaCoursiere
jeff at stratustalk.com
Fri Dec 13 13:42:38 CST 2019
Mind posting your dialplan code? I was thinking the same thing - very
much like an old spam control program I used to use whose name now
escapes me. First time senders would have to respond to an auto-reply,
then were added to a whitelist.
This would be a great FreeBSD module...
Cheers,
*Jeff LaCoursiere*
STRATUSTALK, INC. / CTO
Phone: *+1 703.496.4990 x108*
Mobile: *+1 815.546.6599*
Email: *jeff at stratustalk.com* <mailto:jeff at stratustalk.com>
Website: *https://www.stratustalk.com*
Address: *One Freedom Square
13th Floor
Reston, VA 20190*
<https://www.facebook.com/jeff.lacoursiere>
<https://linkedin.com/in/jeff-lacoursiere-884361>
<https://www.twitter.com/stratustalk>
On 12/13/19 10:48 AM, Julian Beach wrote:
> Hello Doug,
>
> Friday, December 13, 2019, 11:03:37 AM, you wrote:
>
>>> This is exactly what I do - “press 1 for a human”
>>> Works great
>> I do this as well, but I also do a database lookup to see if the number
>> is on our speeddial list and if so, pass the call directly on without
>> the IVR prompts.
> I do something similar for calls without caller ID, but I was still
> getting robocalls with spoofed caller ID. I have now changed the dialplan
> slightly so that the first time people call they are asked to dial 1.
> After the first call, they are added to a known caller list and get
> straight through, and any robocalls at that point are blacklisted
> manually. I have found that most robocallers spoof the Caller ID so
> rarely call from the same number twice. It means that legitimate
> callers who cannot dial 1 just have to dial again to get through to
> the phones - there is a recorded message telling them to dial 1 or
> call back. I haven't had a robocall since!
>
> The hardest thing about this was extracting all the numbers of
> previous callers from the CDR and adding it to the Previous_Callers
> AstDB for the lookup. I didn't want to make existing callers go through
> the initial learning process.
>
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