[asterisk-users] Anyone ever experienced a crash where Asterisk debug output a line with all nulls

[John Runyon]

Agree with Michael, this sounds like an OS crash to me. Given that you're
not seeing anything in the logs, it's likely that by the time the crash
occurs, the kernel is unable to write to disk, so the only real way to get
info is to be looking at the console when it crashes. See also:
https://help.ubuntu.com/community/DebuggingSystemCrash
The initial slowness is likely due either to caching on later restarts, or
to fsck.

On Wed, 14 Aug 2019 at 10:23, Michael Maier <m1278468 at mailbox.org> wrote:

> On 14.08.19 at 16:26 Dan Cropp wrote:
> > We have a customer where their VM running Asterisk appears to have
> crashed.  Fortunately, we had some debugging enabled.
> > The asterisk messages file has this... (in notepad+ the blank line in
> the middle is all [NUL][NUL] [NUL][NUL]....)
> >
> > [08/12 15:30:55.880] VERBOSE[6920] app_mixmonitor.c: Begin MixMonitor
> Recording CBRec/IS__a37ae004-c780-4c7f-88a9-a04402f0ab4e-0000e70f
> > [08/12 15:30:55.881] VERBOSE[6921] bridge_channel.c: Channel
> CBRec/IS__a37ae004-c780-4c7f-88a9-a04402f0ab4e-0000e70f joined 'softmix'
> base-bridge <23340bca-6823-4c70-a395-e3b092aeb671>
> >
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> > [08/12 15:33:02.887] Asterisk 16.2.1 built by root @ sw-genesis-build4
> on a x86_64 running Linux on 2019-04-04 13:41:15 UTC
>
> Did I get it correctly: the last line in the log before asterisk starts
> again after the reboot is the [nul]-line? If so, are you probably using
> ext4 or maybe reiserfs? I know of this problem if the machine crashes, open
> files can end up
> like described. AFAIK it's a file system bug!
>
> > We also had debugging enabled and things were output to our debug file
> for 17 more seconds....
> > The blank line in my e-mail is once again a line with all [NUL}... (in
> notepad+ the blank line in the middle is all [NUL][NUL] [NUL][NUL]....)
> >
> > [08/12 15:31:12.776] DEBUG[6781] audiohook.c: Read factory
> 0x7f079389bff8 and write factory 0x7f079389ca38 both fail to provide 160
> samples
> > [08/12 15:31:12.777] DEBUG[6709] audiohook.c: Failed to get 160 samples
> from read factory 0x7f07937066d8
> > [08/12 15:31:12.777] DEBUG[6709] audiohook.c: Read factory
> 0x7f07937066d8 and write factory 0x7f0793707118 both fail to provide 160
> samples
> >
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>                                                             [08/12
> 15:33:02.915] Asterisk 16.2.1 built by root @ sw-genesis-build4 on a x86_64
> running Linux on 2019-04-04 13:41:15 UTC
> > [Aug 12 15:33:02] DEBUG[1385] config.c: Parsing
> /etc/iss/asterisk/logger.conf
> >
> >
> >
> > I believe this was bad enough that Ubuntu actually crashed, but there is
> nothing in the syslog indicating anything until 15:32:42 where it appears
> Linux is starting up.
> >
> >
> > After this situation happens, every time Asterisk starts up, it was
> taking significantly longer to load.  Normally 1-2 seconds, became 26-28
> seconds.
> > [08/12 15:33:03.240] NOTICE[1385] loader.c: 286 modules will be loaded.
> > [08/12 15:33:23.844] VERBOSE[1385] loader.c: Loading extconfig.
> >
> >
> > Loading the modules is taking 20 seconds after this incident occurred.
> Looking at the debug logs, I see the modules loading loader.c PASS.  There
> all seem to load fine, just much slower than it was previously.
>
> Maybe because the machine is performing a file system check on some other
> partitions in parallel and it's slowed down therefore?
>
>
> Regards
> Michael
> --
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-- 
Regards,
John Runyon
Simply NUC
512-766-0401 x1110
495 Round Rock West Dr, Round Rock, TX 78681
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