[asterisk-users] WebRTC as Softphone substitute ?

[Carlos Chavez]

On 9/26/2018 4:46 AM, Olivier wrote:

> Hello,
>
> This morning, I asked myself if WebRTC could be a viable alternative 
> to softphone deployment.
>
> For me, main issue with Softphones is the amount of work needed for 
> installation and configuration.
> Also, Softphones must be carefully choosen if Deskphone-like quality 
> is expected.
>
> Now that WebRTC becomes ubiquitous, it might make sense to trade 
> Softphone features (call history, BLF, ...) for WebRTC deployment 
> simplicity.
>
> What do you think of this ?
> What kind of experience did you met with such WebRTC deployments ?
> What about classic telephony features (CallTransfer) ?
> Have you tried Cyber Maga Phone 2K ?
>

     If you can get it to work WebRTC is a good option.  The problem is 
that any changes in your network may disrupt it and even trying to 
replicate your installation is difficult.  I have it working fine on my 
website so customers can call us directly from our web page but I never 
could get Cyber Mega Phone 2K to work on the same server.  We used JSSIP 
to create the webrtc phone on our website.

-- 
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez
+52 (55)8116-9161