[asterisk-users] Best way to know a call is being transfered

[Jonas Kellens]

Hello

thank you for your answer.

However this does not help me to know when a call is being transfered.

My question is simple : if A calls B, and then B tranfers (unattened or 
attended) the call to C, how can I know this happens ?? I see it 
happening on the CLI, but how can I "catch" this, for example in the 
dialplan logic ? Or through AMI perhaps ?



Kind regards.

J.



Op 29-05-17 om 10:16 schreef Jonathan H:
> Well, once you've upgraded to a version of Asterisk which didn't
> become "EOL - DO NOT USE - NO FIXES" (!) almost 2 years ago, then you
> might be able use logging which was introduced 5 years ago in Asterisk
> 11. Although the "transfers" section in the info below says it "can be
> a little tricky...". Read on!
>
> https://wiki.asterisk.org/wiki/display/AST/Call+Identifier+Logging
>
> ------------------------------------
>
> Call ID Logging (which has nothing to do with caller ID) is a new
> feature of Asterisk 11 intended to help administrators and support
> givers to more quickly understand problems that occur during the
> course of calls. Channels are now bound to call identifiers which can
> be shared among a number of channels, threads, and other consumers.
>
> Transfers
>
> Transfers can be a little tricky to follow with the call ID logging
> feature. As a general rule, an attended transfer will always result in
> a new call ID being made because a separate call must occur between
> the party that initiates the transfer and whatever extension is going
> to receive it. Once the attended transfer is completed, the channel
> that was transferred will use the Call ID created when the transferrer
> called the recipient.
>
> Blind transfers are slightly more variable. If a SIP peer 'peer1'
> calls another SIP peer 'peer2' via the dial application and peer2
> blind transfers peer1 elsewhere, the call ID will persist. If on the
> other hand, peer1 blind transfers peer2 at this point a new call ID
> will be created. When peer1 transfers peer2, peer2 has a new channel
> created which enters the PBX for the first time, so it creates a new
> call ID. When peer1 is transferred, it simply resumes running PBX, so
> the call is still considered the same call. By setting the debug level
> to 3 for the channel internal API (channel_internal_api.c), all call
> ID settings for every channel will be logged and this may be able to
> help when trying to keep track of calls through multiple transfers.
>
>
> On 29 May 2017 at 08:17, Jonas Kellens <jonas.kellens at telenet.be> wrote:
>> Hello
>>
>> using Asterisk 1.8.32.3.
>>
>> What is the best way of knowing a call is being transfered (attended and
>> unattended) ? And also knowing whereto (sip user) the call is being
>> transfered and who is the transferer ?
>>
>> So I can log this information.
>>
>>
>>
>> Kind regards.
>>
>> J.
>>
>>
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