[asterisk-users] Voicemail notification by email is missing CallerID info

[Tech Support]

All;

    I am running Asterisk 11.6-cert16 and I have voicemail setup so
voicemail messages are sent as email attachments. That works fine. However,
the body of the email contains the CallerID(name), but is missing the
CallerID(num). For example, the email body looks like this:

 

      Just wanted to let you know you were just left a 0:21 long message
(number 13) in mailbox 101 from WIRELESS CALLER, on Friday, February 17,
2017 at 04:48:38 PM so you might want to check it when you get a chance.
Thanks!

 

Checking the CDR's shows that both the name and number were recorded by
Asterisk. Am I missing something obvious? Is it a simple config option in
voicemail.conf? Any insight at all would be greatly appreciated.

Thanks;

John V.

 

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