[asterisk-users] Showing CallerID on multiple phones
Tech Support
asterisk at voipbusiness.us
Mon Dec 11 15:39:56 CST 2017
Hello;
I’m using Polycom VVX 600’s.
Thanks;
John V.
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Tomáš Holý
Sent: Monday, December 11, 2017 09:22 AM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] Showing CallerID on multiple phones
What kind of phones are you using? To some phones you can push text dialog over HTTP/XML. Investigate this features, maybe it is what are you looking for.
TH
Dne pondělí 11. prosince 2017 15:16:28 CET, Tech Support napsal(a):
Hello;
I certainly appreciate your response. In fact, I used that exact solution for three of the incoming lines. I setup ring groups and a silent ringtone for each phone. Unfortunately, the last incoming line is more complicated and uses an IVR with multiple input choices, so the solution is not as clear cut as for the other ones. That’s why I was trying to look at other options.
Best Regards;
John V.
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ron Wheeler
Sent: Friday, December 08, 2017 03:06 PM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] Showing CallerID on multiple phones
I could be way off track but have you looked at ring groups.
Have all of the phones ring (maybe a mute or special ring tone, if this is possible) so that everyone on the list of extensions sees the incoming call.
If no one picks it up by ring x, have it go to another phone or to voice mail.
<https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/> https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/ might be useful.
Ron
On 08/12/2017 2:17 PM, Tech Support wrote:
All;
I have an interesting scenario where I have a small office with maybe half a dozen phones and several incoming lines. The calls are routed based on the DID that people call. What they would like is when a call comes in to a single phone to have all the phones show the CallerID. That way they can decide if they should pick up the call or not using call pickup. I’ve been looking at products such as the one from Camrivox that interfaces with different CRM packages or Outlook, but I was wondering if a way was available to show the calls on their phones.
Thanks in Advance;
John V.
--
Ron Wheeler
President
Artifact Software Inc
email: <mailto:rwheeler at artifact-software.com> rwheeler at artifact-software.com
skype: ronaldmwheeler
phone: 866-970-2435, ext 102
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