[asterisk-users] app_queue ringall - 2 agents answer same time problem
marek cervenka
cervajs2 at gmail.com
Thu Dec 1 09:58:40 CST 2016
upgrade to ast 13.13.0 doesnt help
switch from local channel to SIP help
;member => Local/2000 at route_phones_1,1,2000,hint:2000 at subscribe_1
member => SIP/vr1a2000
load average is around 2 (4 core, vmware with 1Ghz per core), generated
by 2x yes > /dev/null &
[route_phones_1] is around 10 dialplan commands (execif,set) + 1x fastAGI
do you think it's bug or timing "limit" of Asterisk?
Dne 30/11/2016 v 22:17 marek cervenka napsal(a):
>
> hmm. i think customer will not agree this is correct behavior
>
> from pcap it looks like there is missing CANCEL to the second device
>
>
>
> Dne 30/11/2016 v 19:42 Sam Basan napsal(a):
>>
>> Your second call is not without sound, there is simply no call at all.
>> As the first answer the call his channel and the external call
>> channel connected.
>> The second device simply off hook but his channel have no external
>> channel to connect.
>>
>> It's looks like a simple telephony glare.
>>
>> Sam
>>
>>
>> בתאריך 30 בנוב' 2016 7:00 PM, "marek cervenka" <cervajs2 at gmail.com
>> <mailto:cervajs2 at gmail.com>> כתב:
>>
>> hi,
>>
>> our customer reports problem when 2 agents answer the call in the
>> same time
>>
>> faster operator (device) answer the call, but the second is
>> showed up (on device) and call is without sound
>>
>> asterisk 13.9/app_queue with strategy ringall/operators via Local
>> channel with sip device (chan_sip)
>>
>> do you have any tips/info before i will dig deep into logs/debug?
>>
>> checked google&issues.asterisk.org <http://issues.asterisk.org>
>> without any clue
>>
>> marek
>>
>>
>>
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